Decode Age® | E- com Executive
4 days ago
Saroli, SuratExperience:
1-2 yearsEmployment Type:
Full-timeJob Description:We are looking for a dynamic and detail-oriented
E-commerce Executive
to join our team in Saroli, Surat. As an E-commerce Executive, you will be responsible for managing our online sales channels, managing inventory, and ensuring smooth day-to-day operations for our e-commerce platforms.Key Responsibilities:Product Listing & Optimization:Upload new products to various e-commerce platforms (e.g., Amazon, Flipkart, Shopify), ensuring accurate descriptions, pricing, and images.Inventory Management:Monitor stock levels, update inventory records, and coordinate with the warehouse team to ensure timely order fulfillment.Order Processing & Fulfillment:Manage incoming orders, ensure timely dispatch, and oversee the entire order lifecycle to ensure customer satisfaction.Customer Support:Respond to customer queries and resolve issues related to orders, returns, and refunds on e-commerce platforms.Performance Monitoring:Analyze and track sales performance, prepare reports, and provide actionable insights to improve online sales and customer experience.Platform Management:Stay updated with the latest platform policies and ensure compliance with e-commerce regulations, listing requirements, and pricing policies.Skills & Qualifications:Experience:1-2 years of experience in managing e-commerce operations, preferably with platforms like Amazon, Flipkart, Shopify.Technical Skills:Familiarity with e-commerce platforms, order management system ( Unicommerce) and MS Office (Excel proficiency is a plus).Communication:Strong written and verbal communication skills for dealing with customers and internal teams.Problem-solving:Ability to handle issues related to order processing, inventory management, and customer queries.Attention to Detail:High level of accuracy and attention to detail, particularly in inventory management.Team Player:Ability to work in a fast-paced environment and collaborate effectively with different departments.Benefits:Competitive salary based on experience.Opportunities for professional growth and learning.Friendly and collaborative work environment.Job Location:
Saroli, SuratWork Hours:
Monday to Saturday, 9:30 AM to 6:30 PMIf you are passionate about e-commerce and looking for an opportunity to grow your career in a dynamic team, we’d love to hear from youTo Apply:
Send your resume to
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