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Operations Manager

1 month ago

bangalore, India Infosys Full time
Responsibilities •Should be able to run CI projects independently•Prior exposure in automations, develop automated dashboard & reports•Manage day to day program activities & meet defined SLA’s•Responsible for internal and external governances; •Process compliances & audits;•Manage escalations, do RCAs;•Support transition; quality, risk, PPM activities; •Should know how to manage disputes Additional Responsibilities: 1.Excellent communication (written and oral) skills; 2.Have the ability to multitask and meet the targets within defined timelines; 3.Excellent knowledge of MS Office Apps – Excel, PowerPoint, Word, Outlook etc; 4.Good Analytical Skills; 5.Should have good team and client interfacing skills: 6.Should have closed Lean/CI/BVD projects in prior roles7.Should be well experienced in OTC activities and Dispute Management

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