ServiceNow Architect

4 weeks ago


pune, India Saaki Argus & Averil Consulting Full time

Responsibilities:

  • Review architectural decisions and re-engineer architectures to meet project requirements.
  • Design and implement client-facing solutions using ServiceNow.
  • Ensure performance-compliant and sustainable solution architecture.
  • Implement and integrate enterprise software applications.
  • Analyze and evaluate alternative solutions, recommending cost-effective options.
  • Propose data model and design changes, with latitude in determining assignment objectives.
  • Design and develop ServiceNow data model to support process integrations.
  • Support and coordinate scheduling and execution of releases, upgrades, and deployments.
  • Conduct business analysis and gather requirements.
  • Learn technology quickly through instruction and self-training.
  • Utilize agile methodologies and tools for development.
  • Hands-on development experience in ServiceNow modules like CSM, ITSM, ITOM, ITAM.
  • Deep understanding of key technologies for ServiceNow integration solutions.
  • Stay updated with emerging technology and ServiceNow roadmap capabilities.
  • Experience with Agile and Scrum development approaches.
  • Strong experience in integrating 3rd party tools using various methods.
  • Experience loading data into SNOW from third-party systems.
  • Proficiency in UI scripting, UI action, UI policy, etc., in ServiceNow.
  • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO.
  • Create technical documentation for reference and reporting.
  • Hands-on experience with MID Server integrations.
  • Implementation experience in ServiceNow Discovery & ITAM modules.
  • Experience in hardware/software asset reconciliation.
  • Experience in installing HAM/SAM Modules.
  • Knowledge of ITIL modules such as Incident, Problem, Change & Request Fulfillment.

Qualifications:

  • Ability to build customized dashboards and reports based on client requirements.
  • Experience in implementing and customizing CSM Portal, Agent Workspace, and Service Portal.
  • Preferred knowledge of TSM, ITOM Event Management, Health Log Analytics, Metrics Intelligence modules.
  • Experience in deploying packages across test/production instances.
  • Preferably experience with ATF.
  • Interest in coaching/mentoring junior engineers and delivering assigned tasks.
  • Proficient in slide preparation and presentation skills.



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