Senior Architect

1 month ago

Pune, India Cornerstone OnDemand Full time
CSOD is looking for a ServiceNow Architect to support our expanding ServiceNow implementation.

In this role you will...

As a ServiceNow Architect, you will be responsible for overseeing the architecture and design of ServiceNow modules with primary responsibilities including:
  • Architect, design, and implement ServiceNow solutions for current and new modules.
  • Lead requirements gathering and design sessions, enhancements to existing implementations, systems integrations and process automation.
  • Mentor and assist hands-on with development activities include creation, configuration and customizations of application fields, form design, business rules, workflows, client scripts, user roles and groups, access controls, and more in the ITSM, ITOM, ITBM, HRSD, Virtual Agent, Integrations, CSM etc.
  • Architect integrations with tools using ServiceNow workflows, scripting, and web services/REST APIs as required.
  • Utilize expert industry experience and ServiceNow best practices.
  • Participate in release planning and implementations.

You've Got What It Takes If You Have...

  • 8+ years of ServiceNow experience in development, configuration or maintenance.
  • 8+ years of scripting experience with JavaScript
  • 4+ years' experience serving as an Architect role for ServiceNow implementations of ITSM, ITOM and HRSD
  • Strong technical understanding of the ServiceNow platform in general and Integration tools
  • Experience with Agile delivery methodology.
  • Highly organized, first-class communication and presentation skills.
  • Ability to work in high-profile, deadline-driven customer environment.
  • Experience facilitating ServiceNow upgrade cycle(s).


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