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HRIS & HR Operations Manager

3 months ago

bangalore, India Swire Digital Centre Full time

Role Accountabilities

HRIS & HR Operations Management

  • Develop and iterate on the overall HR technology & HR Operational strategy, keeping current on new solutions to recommend and prioritize implementation that meets the current and future business needs.
  • Develop, manage, and monitor effective and efficient delivery of HRIS & HR Operations initiatives and daily operations including managing the budget for such project initiatives, the implementation timelines and maintenance of completed projects.
  • Oversees, maintains and improves the optimal function of the HRIS & HR Operations, which may include, customization, development, configuration, maintenance, upgrade to the systems, Success Factors system quarterly releases are systematically applied into UAT, test and move to production, manage SFTP integrations, ensuring the compliance & governance of permissions and processes are met, and the documentation of modifications.
  • Manage the services of HRIS & HR Operation to ensure the delivering of services including to the larger HR stakeholders, manager and employees orm management, report generation and analytics,
  • Provide training and support for HRIS & HR Operations team, HR Stakeholders, users, internal partners (IT) and vendors to research, trouble shoot, resolve issues as needed. Provides technical support, troubleshooting, and guidance to HR teams as necessary.


Operational Excellence

  • Collaborate with HR leads to identify needed improvements and enhancements to existing information services and databases; recommend and implement solutions.
  • Work with relevant stakeholders to evaluate the change impacts & risk for systems, projects and updates in terms of the compliance and governance to laws, regulations & policies.
  • Collaborate with People Operations to technologically enable and improve existing processes and procedures while enhancing the delivery of the HRIS function by aligning activities and initiatives.
  • Work across other departments and group operating companies on continuous business and system process improvements to meet the desired business needs and efficiencies of the overall processes.
  • Ensure that compliance & governance reviews are conducted to ensure that all compliance & governance requirements are met and issues are flagged with sufficient time to be addressed.


HRIS & HR Operations - Compliance & Governance

  • Responsible for HRIS compliance and governance with all operating companies within the HRIS & HR Operations space. Work with relevant stakeholders to evaluate the change impacts & risk for systems, projects and updates in terms of the compliance and governance to laws, regulations & policies.
  • Ensure that reviews are conducted twice a year in May and Nov to ensure that all compliance & governance requirements are met and issues are flagged with sufficient time to be addressed.


System Vendor Management

  • Manage vendors and services providers including contract negotiation, overall delivery performance and outcome achievement, together with the People Services leadership.
  • Main point of contact for 3rd party vendor where HR system are concerned. Negotiation of addition scope of work for 3rd party vendor. Management and escalation of issues to 3rd party vendor.


Safety

  • Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
  • Challenging and stopping unsafe acts and behaviour or unsafe conditions.
  • Comply with the Global Safety Standards, Polices and Operating Procedures.


Crisis Management

  • Make every effort to be aware of and understand your role in the event of a crisis.
  • Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.
  • Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.
  • Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.


Safety

  • Lead and advocate the company Zero Harm Onshore safety agenda within the region.
  • Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
  • Challenging and stopping unsafe acts and behaviours or unsafe conditions.
  • Comply with the Global Safety Standards, Policies and Operating Procedures.


Key Qualifications & Skills

Qualifications

Bachelor’s degree in information technology/Information System/Human Resources or related qualification with 5 – 7 years of HR system experience.


Technical Skills

  • Key knowledge and experience with SAP Success Factors and ideally with experience of implementing Employee Central.
  • Significant experience with administering multiple HR systems (i.e. Qualtrics, Litmos and managing systems integrations, compliance & governance, project management for implementing HR systems, vendor relationships).
  • Knowledge of HR processes including employee data management, recruitment, on boarding, performance management, compensation, learning and leave management.


Professional Skills

  • A fast learner with analytical skills and a talent for learning new systems, navigating IT infrastructures and emerging technologies the HR space.
  • Comfortable communicator, used to translating technical language into understandable information that can be digested by non-technical colleagues.


Swire Digital Centre (SDC ) is a wholly-owned subsidiary of Swire Shipping Pte. Ltd., established in April 2019 to provide multi-functional support to its parent company in the areas of digital development, business processes and technology services.


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Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.