
Tele Caller
4 weeks ago
- Make outbound calls to new leads, old customers, and market contacts to introduce NLC's products (fancy lights, chandeliers, commercial lights, etc.).
- Explain product details, offers, and promotions in simple and friendly language.
- Follow up on inquiries, handle basic questions, and convert calls into showroom visits or confirmed orders.
- Maintain and update daily call logs, lead sheets, and CRM records accurately.
- Support the marketing manager with campaign follow-ups and event/offer reminders.
- Coordinate with the showroom and field marketing team for lead handover and follow-through.
- Collect and report customer feedback and competitor activity. Role & responsibilities
Preferred candidate profile
- Education: Minimum graduates preferred.
- Experience: Freshers with good communication skills are welcome; telecalling or customer care experience is an advantage.
- Languages: Fluent in Hindi; basic English speaking/understanding preferred.
Skills & Personality:
Pleasant voice and confident telephone manner
- Strong convincing and listening ability
- Basic computer skills (Excel/Google Sheets/CRM entry)
Polite, patient, and target-oriented
Must be comfortable working in a 6-day-week office environment.
- Should have a positive attitude and eagerness to learn about lighting products and customer service.
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