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Human Resources Generalist
3 months ago
Job Title: HR Generalist with Centre Operations Focus
Location: Nirman Vihar, Delhi
Employment Type: Full-time
Department: Human Resources
Reports to: HR Manager/Operations Manager
Job Summary:
We are seeking an experienced HR Generalist to join our team with a specialized focus on Centre Operations. The ideal candidate will be responsible for overseeing HR activities while ensuring smooth day-to-day operations of our (insert specific type of centre, e.g., "training centre," "business centre," etc.). This role requires a strategic thinker with a hands-on approach, capable of balancing HR responsibilities with operational management to support our organization’s growth and efficiency.
Key Responsibilities:
HR Responsibilities:- Recruitment & Onboarding:- Manage end-to-end recruitment process including job postings, screening, interviewing, and selecting candidates.- Conduct employee onboarding, ensuring a smooth transition for new hires.
- Employee Relations:- Act as a point of contact for employee queries and grievances, providing appropriate support and resolution.- Implement and monitor compliance with HR policies and procedures.
- Performance Management:- Assist in developing performance management processes and systems.- Facilitate employee evaluations, provide feedback, and manage performance improvement plans.
- Training & Development:- Identify training needs and coordinate relevant programs to enhance employee skills.- Collaborate with department heads to implement employee development initiatives.
- Compensation & Benefits:- Oversee payroll processing, ensuring accuracy and timely disbursement.- Manage employee benefits administration and resolve related issues.
- HR Reporting:- Maintain HR metrics, analyze trends, and provide reports to management.- Ensure the HRIS (Human Resources Information System) is up-to-date with employee data.
Centre Operations Responsibilities:- Operations Management:- Oversee daily operations of the centre, ensuring efficiency and effectiveness.- Coordinate with facility management for maintenance, cleanliness, and safety protocols.
- Resource Allocation:- Manage the allocation of resources, including staffing, equipment, and materials.- Ensure that the centre has the necessary resources to meet its operational goals.
- Customer Service:- Ensure high standards of customer service are maintained within the centre.- Address and resolve any issues that arise, ensuring customer satisfaction.
- Compliance:- Ensure that the centre operates in accordance with regulatory requirements and internal policies.
- Centre Management:- Assist in managing the centre’s Operation, ensuring cost-effective operations.- Monitor expenditures and identify opportunities for cost savings.- Employee Management.- Drafting etc.
Qualifications:- Bachelor’s degree in Human Resources, Business Administration, or related field. MBA Preferred.- 5+ years of experience in an HR role, with at least 2 year focused on operations.- Strong knowledge of HR practices, including recruitment, employee relations, and compliance.- Excellent organizational and multitasking abilities.- Strong interpersonal skills with the ability to manage and resolve conflicts.- Proficiency in HRIS and MS Office applications.- Ability to work independently and as part of a team.
Preferred Qualifications:- Experience in managing operations within a centre or facility environment.- Professional HR certification (e.g., PHR, SHRM-CP) is a plus.- Knowledge of local labor laws and regulations.
Working Conditions:- Primarily office-based with occasional travel to other centres if required.- May require extended hours during peak periods.
Benefits:- Competitive salary at par with industry and experience.- Opportunities for professional development and career growth.