Team Lead- Staffing Industry

6 days ago

Gurgaon, India Comptech Associates Full time
- Overall 7+ years of experience in US IT full lifecycle recruitment including candidate, job and client / stakeholder management
- Minimum 2 year of experience as a Team Leader or similar role
- Provide team metrics to the company executive leadership team, accountable for daily/weekly/monthly goals and expectations including client-specific SLAs and compliance parties
- Supporting the team of recruiters with workload allocation, including volume forecasting, with process
- Acting as an escalation point for issues that arise and identifying the optimum solution for both
- headcount planning
- Deliver effective performance optimization of all team members, ensure all KPIs are set and appropriate, development plans are devised, and mentoring is provided as required
- Recruit and induct new staff as required, ensure effective training and on-boarding processes minimize disruption to the client and improve time to productivity
- Monitor and achieve team’s targets, budget, and SLAs around effectiveness, timelines, candidate quality, delivery of recruitment services, and client satisfaction
- Perform range of managerial responsibilities which includes interviewing, hiring, coaching, managing recruitment teams
- Help team and individual team members to meet established goals and metrics
- Establish regular communication with the team, participate in daily huddle and team meetings with established agendas
- Serve as front line escalation for executive leadership team and recruitment management group
- Develop recruitment strategies and processes to improve outcomes
- Define and communicate individual and team KPIs via scorecards
- Collaborate with sales and recruitment management groups to ensure partnership success
- Generate reports on performance measurement and KPIs of recruitment management groups to facilitate performance excellence.

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