Service Desk

Job DescriptionCompany DescriptionOMHA TECH is an India-based web design and digital marketing agency that focuses on inspiring design, custom web development, and innovative marketing. We cater to small to any-sized businesses and strive to deliver top-quality services. At OMHA TECH, our mission is to enhance our clients&apos online presence and achieve...

Salary : 15 - 20 LPAClient : Birla softExcellent Communication skills are required - Major support will be Voice basedSkill : Service Desk AnalystNo of positions : 15Years of experience : 5-7 yrs minimumLocation : Mumbai/PuneJob Summary :We are seeking a skilled and customer-focused IT Service Desk Analyst to join our international support team. The ideal...

Service Desk Support SpecialistWe are seeking a skilled technical support professional to join our team. As a Service Desk Support Specialist, you will play a key role in ensuring the smooth delivery of project requirements by providing excellent client interfacing skills and technical support.Key Responsibilities:Collaborate with team members to deliver...

Job Summary:As a seasoned Level 1 Service Desk Engineer, you'll be responsible for providing technical assistance and support to end-users, diagnosing, troubleshooting, and resolving hardware and software issues. The role is conducted remotely, primarily using remote desktop tools, phone, or email. The technician ensures timely resolution of incidents,...

Job Summary: As a seasoned Level 1 Service Desk Engineer, you'll be responsible for providing technical assistance and support to end-users, diagnosing, troubleshooting, and resolving hardware and software issues. The role is conducted remotely, primarily using remote desktop tools, phone, or email. The technician ensures timely resolution of incidents,...

Job Title: Front Desk ManagerThe Front Desk Manager will provide exceptional customer service to patients and ensure a positive experience from the initial contact to their departure.

Job DescriptionResponsibilities:- Serve as the initial point of contact for all IT support requests, incidents, and inquiries via phone, email, or ticketing system (ServiceNow).- Troubleshoot and resolve hardware, software, and network issues on laptop and other peripherals.- Maintain accurate and timely updates of all assigned tickets within the ServiceNow...

Key Responsibilities: Incident Management: Provide first-line support for IT issues reported by users, including troubleshooting hardware, software, network, and system problems. Service Request Fulfilment: Handle service requests such as password resets, access requests, and software installations. Ticketing System Management: Log, prioritize, and...

Key Responsibilities:Incident Management: Provide first-line support for IT issues reported by users, including troubleshooting hardware, software, network, and system problems.Service Request Fulfilment: Handle service requests such as password resets, access requests, and software installations.Ticketing System Management: Log, prioritize, and categorize...

JOB DETAILS 1 To lead the Front office team towards achieving the highest standards of client services.2 To achieve team and individual sales targets while converting all leads into Studio walk-ins. 3 Handling inquiries on phone as well as on emails.4 Ensure that all the Brand Standards are followed.5 Monitor front office personnel to ensure clients receive...