Assistant/Senior Assistant- Customer service

1 month ago


gurugram, India JAC Recruitment Full time
Position: Assistant/Senior Assistant- Customer service (Experience looking for Polymer Trading Industry) Location: Gurgaon Age- 24-28 years Qualification: Commerce graduate (open for other graduate if they have relevant experience) Experience: Minimum 2 to 5 years of relevant working experience as Customer Service Assistant   Skills / Knowledge required (key points for search):
  • Working knowledge of Microsoft Navision/ Dynamics, SAP is preferred.
  • Good communication, interpersonal and computer skills.
  • Knowledge of International trade etc.
Responsibilities:
  • End to end responsibility of invoice generation, purchase entry, samples entry.
  • Arranging the shipping documents, shipping schedule and issue of debit note, co-ordination with CHA.
  • Coordinating with inter department and with other branch in case of the requirement. 
  • Meticulous, detailed, organized, able to multi-task and coordinate to follow-up the necessary.
  • Travel arrangement and hotel booking, car arraignment is included in the scope of the work.
  • Supporting the Sales staff in all the sales related work, some of the sales activity in the absence of sales person to follow up with supplier or customer. Payment follow up, vendor co-ordination, arranging and fixing meeting etc.
  • Preparing the sales reports, calculating the exchange rate, Monthly sales, budget, accounting, admin, logistic related work etc.


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