Senior ServiceNow Engineer with AI
4 days ago
We are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to deliver secure, scalable, and production-ready intelligent workflows that transform IT and business operations.Key ResponsibilitiesDevelop and enhance Generative AI capabilities within ServiceNow to optimize ITSM workflows, Virtual Agent experiences, and enterprise automation.Build AI-driven automations for Incident, Problem, Change, Request, and Knowledge processes using ServiceNow capabilities.Design and implement RAG (Retrieval-Augmented Generation) solutions for contextual and accurate response generation across ServiceNow applications.Integrate LLM features through Flow Designer, Virtual Agent Designer, and custom backend components.Automate workflows and integrations via ServiceNow REST APIs, IntegrationHub, and MID Server as needed.Collaborate with business and platform stakeholders to identify AI transformation opportunities and deliver measurable outcomes.Deploy, monitor, and optimize AI workloads across ServiceNow and OCI, ensuring high performance, compliance, and cost efficiency.Partner with data science and architecture teams to ensure robust, production-grade AI delivery and lifecycle management.Stay current with advancements in ServiceNow AI, LLM technologies, and agent orchestration frameworks to continuously evolve the platform.Qualifications & ExperienceEducation: Bachelor’s or Master’s degree in Computer Science, Data Science, or related field.Experience: 4–8 years in AI/ML engineering, with at least 2–3 years in Generative AI or Agentic AI solution development.Proven hands-on experience with ServiceNow AI capabilities — including Virtual Agent, GenAI-powered assistance, and intelligent workflows.Expert proficiency in Python, with experience using PyTorch or TensorFlow for model development and integration.Strong foundation in NLP, LLM prompting, fine-tuning, and transformer-based model architectures.Demonstrated ability to integrate AI solutions within ServiceNow using Flow Designer, IntegrationHub, and REST APIs.Experience deploying and optimizing AI workloads on OCI and ServiceNow; exposure to AWS, Azure, or GCP is a plus.Practical knowledge of RAG pipelines and vector databases for semantic retrieval.Working understanding of ITSM processes and AI-driven automation across core modules (Incident, Problem, Change).Familiarity with MLOps/LLMOps practices, including model governance, monitoring, and responsible AI frameworks.
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Senior ServiceNow Engineer with AI
3 days ago
Delhi, India SmarTek21 Full timeWe are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to...
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Senior ServiceNow Engineer with AI
2 days ago
New Delhi, India SmarTek21 Full timeWe are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to...
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Delhi, India SmarTek21 Full timeWe are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to...
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Senior ServiceNow Developer – AI
4 weeks ago
Delhi, India apricot jam Full timeAbout UsWe are Apricot Jam, a global professional services company delivering outsourcing, consulting, and technology solutions. With 90%+ client retention and the trust of Fortune 500 companies across North America, Europe, and Asia, we specialize in building high-performing ServiceNow teams that deliver measurable outcomes.Our mission is simple: put people...
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Senior ServiceNow Developer – CSM
2 weeks ago
New Delhi, India TECEZE Full timeHiring: Senior ServiceNow Developer – CSM & AI SpecialistLocation: Offshore (Preferred: Bangalore / Hyderabad)Payroll: TecezeClient: Publicis ResourcesContract Duration: 6 Months (Extendable)Availability: Immediate Joiners PreferredAbout the RoleWe are seeking an experienced Senior ServiceNow Developer specializing in Customer Service Management (CSM) and...
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ServiceNow AI Developer
3 weeks ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking for ServiceNow AI Developer with hands on experience servicenow, ITSM, Prompt engineering, generative AI.- Role: ServiceNow AI Developer - Location: Hyderabad - Experience: 5 to 10 Years - Job Type: Full Time EmploymentWhat You'll Do:- ServiceNow Mobile Developer, Extensive hands-on experience in configuration and implementation...
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ServiceNow AI Developer
3 weeks ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking for ServiceNow AI Developer with hands on experience servicenow, ITSM, Prompt engineering, generative AI.Role: ServiceNow AI Developer Location: Hyderabad Experience: 5 to 10 Years Job Type: Full Time EmploymentWhat You'll Do:ServiceNow Mobile Developer, Extensive hands-on experience in configuration and implementation of...
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ServiceNow AI Developer
1 week ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking for ServiceNow AI Developer with hands on experience servicenow, ITSM, Prompt engineering, generative AI.Role: ServiceNow AI Developer Location: Hyderabad Experience: 5 to 10 Years Job Type: Full Time EmploymentWhat You'll Do:ServiceNow Mobile Developer, Extensive hands-on experience in configuration and implementation of...
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Senior ServiceNow Developer – CSM
2 weeks ago
New Delhi, India TECEZE Full timeHiring: Senior ServiceNow Developer – CSM & AI Specialist Location:Offshore (Preferred: Bangalore / Hyderabad) Payroll:Teceze Client:Publicis Resources Contract Duration:6 Months (Extendable) Availability:Immediate Joiners Preferred About the Role We are seeking an experiencedSenior ServiceNow Developerspecializing inCustomer Service Management...
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ServiceNow Architect
4 weeks ago
New Delhi, India Brillio Full timeSenior Architect We are seeking a highly experienced ServiceNow Senior Architect with a strong background in AI/ML technologies to lead the design, architecture, and implementation of ServiceNow solutions integrated with AI-driven capabilities. You will drive strategic initiatives to enhance automation, predictive analytics, virtual agents, and intelligent...
