Senior ServiceNow Developer – CSM
1 day ago
Hiring: Senior ServiceNow Developer – CSM & AI Specialist Location:Offshore (Preferred: Bangalore / Hyderabad) Payroll:Teceze Client:Publicis Resources Contract Duration:6 Months (Extendable) Availability:Immediate Joiners Preferred About the Role We are seeking an experiencedSenior ServiceNow Developerspecializing inCustomer Service Management (CSM)andAI-driven solutions . The ideal candidate will have5–7 years of hands-on experiencein developing and configuring ServiceNow applications, integrating enterprise systems, and implementingNow Assist AIfeatures to elevate customer and employee experiences. This is an exciting opportunity to contribute tocutting-edge ServiceNow CSM implementations , leveraging AI technologies to drive service excellence and workflow automation. Key Responsibilities ServiceNow Platform Configuration:Configure, customize, and administer ServiceNow instances to ensure robust performance and scalability across CSM modules. CSM Development:Design and implement solutions forCustomer Communities Portal ,Employee Service Portal , andCustomer Service Portal , including Agent Workspaces. Integrations:Build and manage integrations usingREST APIs ,ServiceNow API connectors , andService Graph connectorsfor seamless system interoperability. AI & Automation:UtilizeNow Assist AItools to enhance user experience throughpredictive intelligence ,machine learning , andnatural language processing (NLP)capabilities. Custom Development:Developcatalog items ,widgets ,Business Rules ,Client Scripts ,UI Policies ,ACLs , and other custom elements to meet business requirements. Troubleshooting & Support:Provide advanced technical troubleshooting, platform optimization, and post-implementation support. Process Optimization:Collaborate with cross-functional teams to align ServiceNow solutions with business objectives and improve service delivery. Documentation:Maintain detailed documentation for all configurations, integrations, and custom developments. Required Skills & Qualifications Experience:5–7 years of solid experience inServiceNow development and administration , with a strong focus onCSMandAIcapabilities. CSM Expertise:Proven experience withCustomer Communities ,Employee Service Portals , andAgent Workspacedesign and customization. Integration Skills:Strong experience working withREST APIs ,ServiceNow API connectors , andService Graph connectors . AI & ML Knowledge:Hands-on experience withNow Assist AI ,AI chatbots , orPredictive Intelligencein ServiceNow. Technical Skills: Scripting:JavaScript, Jelly Script, HTML, CSS, AngularJS Advanced Configuration:Business Rules, Client Scripts, UI Actions, Script Includes, GlideAjax, Preprocessors Certifications (Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow CSM Implementation Specialist ServiceNow Certified Application Developer (CAD) Soft Skills:Excellent communication, problem-solving, and collaboration abilities. Education:Bachelor’s degree in Science or a STEM discipline. Preferred Qualifications Familiarity withITIL v3/v4 frameworksor certifications. Experience working inAgileenvironments. Exposure to other ServiceNow modules such asCPQ, CRM, SPM, ServiceBridge .
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Servicenow CSM Developer
3 weeks ago
Delhi, India Collegedunia Full timeAbout the Role: Service Now CSM DeveloperDuration: 6 monthsLocation: RemoteShift Timings: In EST - 9am to 6pm / In IST - 6.30pm to 3.30pmNotice Period: (Immediate Joiner - Only)Experience: 5- 8 YearsPosition - 1BGV MANDATORYEducation certification, Employment details, Address proof.Need Excellent CommunicationAbout the RoleWe are seeking a highly skilled...
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ServiceNow CSM Developer
3 weeks ago
Delhi, India Technozis Full timeWe are seeking an experiencedServiceNow CSM Developerto join our growing team. As a subject matter expert inServiceNow CSM, Service Portal, Integrations, and Reporting , you will play a key role in designing, developing, and supporting customer service solutions that align with business needs.This role requires strong technical expertise, problem-solving...
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ServiceNow CSM Developer
1 week ago
New Delhi, India DigiHelic Solutions Pvt. Ltd. Full timeServiceNow CSM Developer (Hybrid: Bangalore) Experience: 8 Years Location: BangaloreKey Responsibilities: Collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions. Design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs. Provide expertise in...
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New Delhi, India DigiHelic Solutions Pvt. Ltd. Full timeTitle: Sr. ServiceNow CSM Developer Total yrs of Exp: 8+ Relevant Exp: 6+Primary Skills: ServiceNow CSMKey Responsibilities: Collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions. Design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs....
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ServiceNow CSM Developer
1 week ago
Delhi, India DigiHelic Solutions Pvt. Ltd. Full timeServiceNow CSM Developer (Hybrid: Bangalore)Experience: 8 YearsLocation: BangaloreKey Responsibilities:Collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions.Design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs.Provide expertise in the...
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Lead Servicenow Developer
1 week ago
New Delhi, India Ubique Systems Full timeJob Title: Sr. ServiceNow Developer/ lead developer Total Experience -6 to 11years Location:Pune, Chennai, Bangalore (Onsite/hybrid) Notice Period : 30 days Shift Timings : IST Open positions :4 open positionsPosition 1:ServiceNow Developer(Senior/ Lead) skills : ITOM+CMDB developer (discovery, service mapping, event management )Position 2:ServiceNow...
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ServiceNow Architect
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeDear Aspirant,Greetings from TCS !TCS presents excellent opportunity for ServiceNow Architect ( (CSM, ITSM, Secops )We are looking for a candidate who can join immediate to 60 daysExp: 9 - 19 YearsJob Location: Chennai / Hyderabad- Experience as a ServiceNow Architect - Experienced in ITIL Process Definition, Integration Solutions, Architecture level...
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Lead Servicenow Developer
7 days ago
New Delhi, India Ubique Systems Full timeJob Title :Sr. ServiceNow Developer/ lead developerTotal Experience - 6 to 11yearsLocation: Pune, Chennai, Bangalore (Onsite/hybrid)Notice Period: 30 daysShift Timings: ISTOpen positions : 4 open positionsPosition 1: ServiceNow Developer(Senior/ Lead)skills: ITOM+CMDB developer (discovery, service mapping, event management)Position 2: ServiceNow...
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New Delhi, India For a top MNC Full timeServiceNow Developer - HRSD | CSM | ITSM |Custom AppsResponsibilitiesKey Responsibilities- Perform configuration, development, and testing across the ITSM, HRSD, and CSM modules of the ServiceNow platform. - Design and implement custom applications using scoped apps, Scripted APIs, UI Builder, and the Now Experience Framework. - Configure workflows, forms,...
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ServiceNow Developer
2 weeks ago
New Delhi, India Mastech Digital Full timePosition: ServiceNow DeveloperLocation: Remote with quarterly visit to Chennai officeDuration: Full timeNotice period: Immediate joiner/ Serving notice with less than 30 days/ Notice is less than 20 days"Looking for a subject matter expert in CSM including Customer Portal functionality — this is a mandatory skill. Experience with FSM and RSM is a plus"-...
