Servicenow CSM

2 days ago

New Delhi, India People Prime Worldwide Full time

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.Job Title: ServiceNow CSM Location: PAN INDIA Work Mode: Hybrid Mode Experience: 6+years (5 years Relevant) Job Type: Contract to hire (C2H) Notice Period: - Immediate joiners. Candidate should have exp in CSM,SOM,Integration 5 Years of ServiceNow design development and implementation experience including integrations with third party tools ServiceNow development configuration of Customer Service Management and Order Management Handson experience in JavaScript as an individual contributor Process understanding of customer service management and order management Good Experience in ServiceNow modules and custom applications including CSM module implementation development Good experience in Service Portal and Content Management development Good experience in web based Integration SOAP REST and any other type of integration Good knowledge of Service Request Management and Workflows Experience in managing Client discussion and Requirement gathering Good communication and presentation skill Proficiency with AJAX XML JSON MySQL HTML CSS Jelly Scripting Handson experience in configuring Business Rules Client Scripts UI Policies UI Scripts UI Actions UI Pages Script Includes Access Control Lists complex workflows and solution migration to higher environment Knowledge of Flow Designer Integration Hub Excellent knowledge of ServiceNow Best Practices ongoing knowledge ServiceNow features

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