System Analyst

3 weeks ago


Gurugram, India Mount Talent Consulting Full time

Role & responsibilities

  • Work closely with business stakeholders to understand their needs and translate them into technical specifications.
  • Analyse current systems and processes to identify areas for improvement or automation.
    • Design new IT solutions, modify or enhance existing systems, and ensure alignment with business goals.
  • Liaise with third parties and other IT staff to ensure system solutions are delivered effectively.
  • Conduct feasibility studies, prepare system documentation, and develop system models (e.g., data flow diagrams).
  • Support system integration, testing, and deployment activities.
  • Train system users and provide support during and after implementation.
  • Monitor proactively system performance and troubleshoot issues as needed.
  • Maintain the system administration
  • Produce metrics from the system and create any gaps through our business intelligence tools.
  • Stay up to date with technological developments and recommend new solutions or improvements. Look to identify end of life, ageing systems
  • Continue to support mobilisation implementations as well as project implementations to maintain overall visibility of change in the team.
  • End to end ownership and drive of the system analytics delivery
  • Create reporting packs for the C suite re processes, data, interfaces and security.
  • Experience with databases, data analysis, and systems integration.
  • Knowledge of software development lifecycle (SDLC) and Agile or Waterfall methodologies.
    • Experience with ERP or CRM systems (e.g., SAP, Salesforce).
  • Certification in business analysis or systems analysis (e.g., CBAP, IIBA. APMP/Agile).
  • Experience with cloud technologies or modern data platforms.


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