Customer Support
2 weeks ago
Responding tocustomer inquiries via phone email andchatDiagnosing and troubleshooting technicalissuesProviding accurate and timelyinformation to customersResolving product orservice problems by clarifying the customerscomplaintEscalating unresolved issues to theappropriate internal teamsDocumenting customerinteractions and transactionsEnsuring customersatisfaction and retentionContributing to teamefforts to achieve customer supporttargetsUpdating knowledge of products andservices through training andselfstudyAdhering to customer support policiesand proceduresRequiredQualifications:
Bachelors degree inIT or related fieldProven experience in acustomer support roleStrong communication andinterpersonal skillsExcellent problemsolvingabilitiesTechnical knowledge and understandingof hardware and software productsAbility tomultitask and prioritize workloadeffectivelyFamiliarity with CRM systems andpracticesAbility to adapt to new technologiesand processesCustomeroriented mindset with afocus on delivering highqualityserviceWillingness to work in shifts andhandle complex customerissues
Process
Vodaphone Splus Designation Customer Support Associate(CSA).Criteria Graduate / HSC Fresher HSC and Graduates 6 Months Year of inboundcustomer service Experienced canapply
JobProfile
Have to resolutecustomers query over on inbound Calls Shouldbe between 18 to 35 Years ShiftTiming: Male 24*7 rotationalshifts Females Day Shift 7am to 8 PM (Any9hrs)1 Rotational WeekOff.Salary:
HSC Fresher GraduateFresher (Monthly 17000 in hand )Any BPOinbound customer service 6 Months of experience (Monthly 19000 inhand) communication,customerservice,multitasking,customersatisfaction,bpo
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Customer Support
1 month ago
Andheri, India Noblehire Full timeCustomer Support at TechMahindraThe role of Customer Support at TechMahindra is crucial in ensuring customer satisfaction andretention. The individual in this position will be responsible foraddressing customer inquiries resolving technical issues andproviding exceptional support for a wide range of products andservices.KeyResponsibilities:Responding...
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Customer Support Executive
4 weeks ago
Andheri, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full timeWe have an excellent opportunity for the profile of **Customer Support Executive.** **Qualification**: Graduation **Experience**: 1-2 years **Location**: Andheri (Sakinaka) We are seeking a dedicated and customer-focused individual to join our team as a Customer Support. As a Customer Support, you will be responsible for providing exceptional service...
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Customer Support
1 month ago
Andheri East, Mumbai, Maharashtra, India Adyan Consultants PVT LTD. Full timeCustomer support executive, lead genaretion, verious banking proces, **Salary**: ₹14,000.00 - ₹23,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1...
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Customer Support Executive
1 month ago
Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time**Post** : Customer Support Executive - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...
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Customer Support Advisor
4 weeks ago
Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time**Post** : Customer Support Advisor **Experience**: 2 + years **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...
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Customer Support Associate
1 month ago
Andheri, Mumbai, Maharashtra, India Witbloom training & placement Full timeWe are Hiring in MUMBAI PFB the Job Description: - Location - MUMBAI Profile: Customer Support Executive Mode - Work From Office Process: Voice Process Role: Customer Handling Qualification: Undergradaute & Above Experience: 0 to 5 years **Salary**: 3.0 TO 3.6 LPA Required: Excellent Communication skills in shift: 6 Days Working/ Rotational...
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Customer Support Associate
4 weeks ago
Andheri, Mumbai, Maharashtra, India Hunt Mantra Full timeCustomer Support Associate (CSA). Education -Graduates 6 Months+ Year of Any BPO Experienced can apply Job Profile - Have to resolute customers query over chat & Voice Day Shift 1 Rotational Week Off. Whatsapp or Call - 9637300074 (HR Glory) **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,700.00 - ₹22,000.00 per...
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Customer Support
4 weeks ago
mumbai city (andheri), India Noblehire Full timeCustomer Support at TechMahindra The role of Customer Support at TechMahindra is crucial in ensuring customer satisfaction andretention. The individual in this position will be responsible foraddressing customer inquiries resolving technical issues andproviding exceptional support for a wide range of products andservices.KeyResponsibilities: Responding...
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Customer Support Executive
1 month ago
Andheri West, Mumbai, Maharashtra, India Syscon Infotech Full timeJob Description : Looking for a person as a Customer Support Executive with Good Communication Skills and Good Computer Knowledge.
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Customer Support Executive
1 month ago
Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time**Post** : Customer Support Executive - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...
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Customer Support Associate
7 days ago
Andheri West, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time**Job Title**: Customer Support Executive **Location**: Malad, Mumbai **Experience**: 2-5 Years **Working Hours**: Monday to Friday, 5:30 pm to 2:30 am **Industry**: Any **Key Responsibilities**: Customer Service and Retention: Execute cross-selling strategies to enhance customer satisfaction and contribute to revenue generation. Collect and collate...
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Customer Support Associate
1 month ago
Andheri West, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time**Job Title**: Customer Support Executive **Location**: Andheri, Mumbai **Experience**: 2-5 Years **Working Hours**: Monday to Friday, 5:30 pm to 2:30 am **Industry**: Any **Key Responsibilities**: Customer Service and Retention: Execute cross-selling strategies to enhance customer satisfaction and contribute to revenue generation. Collect and collate...
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Customer Support Associate
4 weeks ago
Andheri West, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time**Job Title**: Customer Support Executive **Location**: Malad, Mumbai **Experience**: 2-5 Years **Working Hours**: Monday to Friday, 5:30 pm to 2:30 am **Industry**: Any **Key Responsibilities**: Customer Service and Retention: Execute cross-selling strategies to enhance customer satisfaction and contribute to revenue generation. Collect and collate...
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Tally Customer Support
4 weeks ago
Andheri East, Mumbai, Maharashtra, India Antraweb technology Full timeDesignation - '**Tally Customer Support Executive**' Location - **Andheri** **Roles & Responsibility**: - Installation of Tally Software - Solving Tally Problem - Tally Software Training and Implementation - Solving the Customer's Tally problem from back office by Telephonic or Remote Access - Solving Customer's Tally Problem by visiting at customer's...
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Customer Support Bpo
1 month ago
Andheri, Mumbai, Maharashtra, India Digital placement Full timeOpening for voice Process Job Role Work in customer service Enquiries solving, Complaints solving, Request from clients within timeline. Qualification Minimum 6 months of experience in customer service process Graduation is Mandatory Shift Timing Male - 8am to 11pm Female - 8am to 8pm 6 days working, 1 rotational week...
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Customer Support Associate
1 month ago
Andheri, Mumbai, Maharashtra, India Gigadocs Softtech Private limited Full timeFreshers can apply Salary upto 18K IH Rotational shift 2 Rotational week off Excellent english is mandatory - Customer delight - Matrimony industry - Impact of media on society - Social networking sites ( pros and cons ) **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...
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Customer Support Associate
1 week ago
Andheri East, Mumbai, Maharashtra, India WIT BLOOM TRAINING & PLACEMENT Full timeHello Everyone... We have a new vacancy in Mumbai (chandivali Andheri East) profile - ( CSA ) Backend process Rotational shift qualification - graduation mandatory Salary - 25k - 27k in hand Excellent communication in English required 6 days working(Rotational) 1 week off **Job Types**: Full-time, Permanent **Salary**: ₹27,000.00 per...
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Customer Service Executive
1 month ago
Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....
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Chat Support Executive
1 week ago
Andheri, Mumbai, Maharashtra, India The Orange Health Full timeExperience : 6 months - 3 years - Address customer issues and resolve them in a timely and efficient manner. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide professional customer...
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Customer Service Executive
1 week ago
Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....