Salesforce Administrator

3 weeks ago


Pune, India Zensar Technologies Full time
Skill : Sales Force AdminExperience:

4 to 5 yearsLocation:

Pune

Job SummaryWe are looking for a Sales Force Administration to provide strategic support and execute infrastructure, security, continuous integration, deployment, and IT operations practices, scaling and metrics, as well as running day-to-day operations of production and development.If you possess a "can do" attitude, are driven by research, problem solving, and thrive on challenges, this opportunity will interest you.

System Administration, Salesforce administrationMonitoring of CRM systems - Salesforce- and other applications for various types of tickets, Windows OS and System Administration.Raising tickets in ticketing system as per customer need.Creating and editing companies and contacts in SalesforceWorking on data validationFollow records review process, do data analysis, find trends and patternsidentifying and Removing duplicates from the systemGenerating the periodic reports, Daily / Weekly / MonthlyWorking on Infra and Apps monitoring, Respond to alerts following the SOPsCalling to the on call person for priority ticketsWork on creating / updating documentationCoordinating with the other team members and leads for project related issuesMust work in 24x7 environment in rotational shifts including night shiftsGood communication and analytical skillsFlexible enough to work in any shift and on any day and adjust the shifts as per project needs.Staying in Pune nearby Zensar, Pune campus is preferred as the associate needs to be in the office during customer visits and senior management visits to ICC. The resource also needs to get trained on Digital Wall operations and be able to operate the same during the customer / management visits from the office.

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