Business Analyst cum Project Coordinator

15 hours ago

Borivali, India Skil Travel Full time

About the Role

We are looking for a dynamic Business Analyst cum Project Coordinator with experience in the Travel Industry to act as a bridge between business stakeholders and the engineering/product teams. The role requires strong analytical skills, hands-on project coordination, and the ability to translate business needs into technical requirements for seamless product development.

Key Responsibilities

  • Act as a liaison between business teams and technology teams to ensure clarity of requirements and timely delivery.
  • Gather, document, and validate business requirements across Hotel, Airlines, CBS, and MICS lines of business.
  • Manage content operations related to travel products, ensuring accuracy and consistency.
  • Map current workflows, identify process gaps, and design optimized processes for CRM and other business systems.
  • Develop and maintain detailed project plans, Gantt charts, and trackers to monitor progress.
  • Coordinate and conduct User Acceptance Testing (UAT), ensuring successful implementation.
  • Support change management and user adoption across IT and operational projects.
  • Manage multiple projects simultaneously, tracking milestones, risks, dependencies, and proactively escalating issues.
  • Perform business process mapping, solution design, and requirement documentation to aid product and system enhancements.

Required Skills & Experience

  • Proven experience as a Business Analyst and/or Project Coordinator (Travel domain experience preferred).
  • Strong understanding of travel industry workflows (Airlines, Hotels, CBS, MICS).
  • Hands-on experience with requirement gathering, process mapping, and solution design.
  • Familiarity with CRM systems and content management processes.
  • Excellent skills in project planning tools (MS Project, JIRA, Trello, or similar).
  • Strong analytical, problem-solving, and communication skills.
  • Ability to manage multiple projects under tight deadlines.Role & responsibilities

Reach us at - hr@ / Contact - Fahad,

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