Team Lead

2 weeks ago


Delhi, India ICT360 Full time
- Lead, mentor, and coach a team of inside sales executives to achieve individual and team goals for data generation, validation, and lead generation.
- Manage a team of ISS in building and maintaining a centralized school database.
- Develop and implement effective strategies and processes for data research, analysis, and qualification to maximize lead generation and conversion rates.
- Maintain accurate and up-to-date records of team activities, performance metrics, and lead interactions in the CRM system. Establish and maintain data quality standards to ensure data accuracy and consistency.
- Train and mentor team members on research techniques, data management tools (CRM), and best practices.
- Stay informed about market trends, customer needs, and competitor activities to identify new opportunities and challenges.
- Collaborate with the inside sales team to identify and prioritize data needs.
- Oversee team performance metrics and identify areas for improvement.
- Track and improve team efficiency to achieve individual and team goals.
- Monitor and maintain a positive and productive team environment.
- Timely review with individual team members on statistics.
- Sharing daily, weekly, and Monthly reports with the management.
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