Team Lead

4 weeks ago


delhi, India ICT360 Full time
Lead, mentor, and coach a team of inside sales executives to achieve individual and team goals for data generation, validation, and lead generation.
Manage a team of ISS in building and maintaining a centralized school database.
Develop and implement effective strategies and processes for data research, analysis, and qualification to maximize lead generation and conversion rates.
Maintain accurate and up-to-date records of team activities, performance metrics, and lead interactions in the CRM system. Establish and maintain data quality standards to ensure data accuracy and consistency.
Train and mentor team members on research techniques, data management tools (CRM), and best practices.
Stay informed about market trends, customer needs, and competitor activities to identify new opportunities and challenges.
Collaborate with the inside sales team to identify and prioritize data needs.
Oversee team performance metrics and identify areas for improvement.
Track and improve team efficiency to achieve individual and team goals.
Monitor and maintain a positive and productive team environment.
Timely review with individual team members on statistics.
Sharing daily, weekly, and Monthly reports with the management.
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