CRM Intern

1 month ago


mumbai, India IIDE Full time
JobDescription:

Weare seeking a motivated and detailoriented individual to join ourteam as a CRM Intern. In this role you will assist in developingand implementing customer relationship management strategies toenhance our business operations. Your responsibilities will includeanalyzing customer data assisting in the creation of targetedmarketing campaigns and providing support for CRM softwareimplementation andmaintenance.

Selectedinterns daytoday responsibilitiesinclude:

1.Data Entry and Maintenance: Creating customer journeys &funneling on CRM.
2. CampaignSupport: Conducting endtoend email & whatsapp marketingcampaigns.
3. AnalyticsAssistance: Daily analysis of campaign performance and customerengagement metrics.
4. ContentCreation: Creating dashboards for reporting and contributing todeveloping content for CRMcommunications.
5.Customer Research: Conducting research on target audiences toinform segmentation and personalizationstrategies.
6.Administrative Support: Providing general support to the CRM teamincluding scheduling meetings preparing reports and organizingfiles.
7. Learning andDevelopment: Actively participating in training to understand CRMprinciples tools and techniquesbetter.
8. Collaboration: Workingwith crossfunctional teams to ensure alignment and consistency inCRMefforts.

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