CRM Lead

7 days ago


Mumbai, Maharashtra, India WTW Full time

The RoleAs the CRM Lead & Campaign Manager, you will play a pivotal role in driving our CRM strategy, leveraging Microsoft Dynamics 365, and orchestrating targeted campaigns to enhance customer engagement and retention.

This role demands strategic prowess, analytical acumen, and adept campaign management skills.

Key Responsibilities:

CRM Champion Leadership:
Champion the adoption and optimization of Microsoft Dynamics 365 as the cornerstone of our CRM strategy. Drive the development and refinement of CRM initiatives, aligning them with overarching business objectives and customer-centric principles. Advocate for best practices in CRM usage and methodology, fostering a culture of continuous improvement and innovation. Act as the primary point of contact for CRM-related inquiries, providing guidance, training, and support to internal stakeholders. Collaborate closely with cross-functional teams to understand their unique CRM needs and facilitate the customization of CRM solutions accordingly. Proactively identify opportunities to enhance CRM functionality and user experience, driving efficiency and effectiveness across the organization.

Data Analysis:
Utilize Microsoft Dynamics 365 analytics tools to derive actionable insights from customer data. Analyze customer behavior, trends, and patterns to inform strategic decision-making and campaign planning. Develop reporting dashboards and metrics to track CRM performance and measure the impact of initiatives.

Campaign Planning and Execution:
Collaborate with marketing to ensure leads are well managed and captured in D365. Utilize insights from CRM data analysis to personalize messaging and optimize campaign effectiveness. Monitor campaign performance metrics.
  • Project Lead

    2 months ago


    Navi Mumbai/Mumbai, Maharashtra, India ProPMO Services Private Limited Full time

    Job Description :We are seeking a dynamic and experienced Project Lead to spearhead CRM implementation projects involving vTiger and Sugar CRMs as part of our company's comprehensive digital transformation initiatives for our valued customers. The successful candidate will play a pivotal role in ensuring the seamless integration and optimization of CRM...

  • Project Lead

    3 weeks ago


    Navi Mumbai/Mumbai, Maharashtra, India ProPMO Services Private Limited Full time

    Job Description :We are seeking a dynamic and experienced Project Lead to spearhead CRM implementation projects involving vTiger and Sugar CRMs as part of our company's comprehensive digital transformation initiatives for our valued customers. The successful candidate will play a pivotal role in ensuring the seamless integration and optimization of CRM...


  • Navi Mumbai, Maharashtra, India Azelis Full time

    D365 CRM Service Lead @ Azelis Azelis Azelis brings Innovation Through Formulation by developing reliable solutions for the market. Azelis is a global provider for specialty chemicals & food ingredients distribution with a presence in numerous countries. We currently have a team of more than 4,000 professionals worldwide. People are at the core of our...


  • Mumbai, Maharashtra, India LEAD School Full time

    To engage with potential partner schools remotely and convert them to hot leads or close the finaldeal. Demonstrating superior product knowledge to answer customer questions and inquiries. Building relationships with potential customers to establish trust and rapport. Nurture leads with the goal of converting them to customers. Closing customer...

  • crm head

    7 days ago


    Mumbai, Maharashtra, India JewelsHire Full time

    Job DescriptionJewelsHire, a distinguished leader in the realm of jewellery industry recruitment, extends its invitation for a position at a renowned jewellery manufacturer located in Andheri East, Mumbai. Key Responsibilities:Build and lead a high-performing CRM team, providing guidance, training, and mentorship.Making sure the orders are dispatched on...


  • Mumbai, Maharashtra, India LEAD School Full time

    To engage with potential partner schools remotely and convert them to hot leads or close the finaldeal. Demonstrating superior product knowledge to answer customer questions and inquiries. Building relationships with potential customers to establish trust and rapport. Nurture leads with the goal of converting them to customers. Closing customer...

  • CRM Executive

    7 days ago


    Mumbai, Maharashtra, India T2RL Full time

    T2RL, Travel Technology Research Ltd is an independent research and consultancy company based in the UK. More about us here CRM team is expanding and we are now looking for someone to join us. If you have at least 2 years CRM experience, preferably in the airline industry, knowledge of automated marketing systems and secondary data research, please message...

  • Crm Executive

    7 days ago


    Mumbai, Maharashtra, India T2RL Full time

    T2 RL, Travel Technology Research Ltd is an independent research and consultancy company based in the UK.More about us here Our CRM team is expanding and we are now looking for someone to join us.If you have at least 2 years CRM experience, preferably in the airline industry, knowledge of automated marketing systems and secondary data research, please...


  • Mumbai, Maharashtra, India CRISIL Limited Full time

    Role - Associate Director - Dynamic CRMExperience - 12 years plusJob Summary:The Dynamics CRM Lead is responsible for overseeing the implementation, customization, and maintenance of Dynamics 365 CRM solutions for our customers. They will lead a team of developers and consultants in designing and delivering solutions that meet the Customer's needs and...

  • CRM Executive

    7 days ago


    Mumbai, Maharashtra, India T2RL Full time

    T2RL, Travel Technology Research Ltd is an independent research and consultancy company based in the UK. More about us here Our CRM team is expanding and we are now looking for someone to join us. If you have at least 2 years CRM experience, preferably in the airline industry, knowledge of automated marketing systems and secondary data research, please...


  • Mumbai, Maharashtra, India LEAD School Full time

    To engage with potential partner schools remotely and convert them to hot leads or close the finaldeal. Demonstrating superior product knowledge to answer customer questions and inquiries. Building relationships with potential customers to establish trust and rapport. Nurture leads with the goal of converting them to customers. Closing customer...

  • crm head

    7 days ago


    Mumbai, Maharashtra, India JewelsHire Full time

    JewelsHire, a distinguished leader in the realm of jewellery industry recruitment, extends its invitation for a position at a renowned jewellery manufacturer located in Andheri East, Mumbai. Key Responsibilities:Build and lead a high-performing CRM team, providing guidance, training, and mentorship.Making sure the orders are dispatched on time.Foster a...


  • Mumbai, Maharashtra, India LEAD School Full time

    To engage with potential partner schools remotely and convert them to hot leads or close the finaldeal. Demonstrating superior product knowledge to answer customer questions and inquiries. Building relationships with potential customers to establish trust and rapport. Nurture leads with the goal of converting them to customers. Closing customer...

  • sap crm

    7 days ago


    Mumbai, Maharashtra, India Supro info Solution Full time

    Job Overview:Position:SAP CRM CONSULTANTYear of Experience: 4-10+ YearsEducation: BE/B Tech, MTech, MCA, MBA or any post-graduationLocation: Gandhidham/Mumbai/ChennaiPay roll : Direct Client PayrollType : Full time (No Contract, NO Contract to hire Only Full time on client payroll)IMMEDIATE JOINER (30 Days)Job Description:Did SAP CRM Master Data, Order...

  • crm head export

    7 days ago


    Mumbai, Maharashtra, India JewelsHire Full time

    JewelsHire a distinguished leader in the realm of jewellery industryrecruitment extends its invitation for a position at a renownedjewellery manufacturer located in Andheri EastMumbai.KeyResponsibilities:Buildand lead a highperforming CRM team providing guidance training andmentorship.Makingsure the orders are dispatched ontime.Fostera collaborative and...

  • Area Manager

    7 days ago


    Mumbai, Maharashtra, India LEAD School Full time

    We are looking for the Area Manager- Publishing (B2B Sales) for Mumbai, Delhi and Bangalore locationsWe are seeking a motivated and results-oriented Area Manager for LEAD Group's Publishingbusiness. The Area Manager will be responsible for driving sales growth, building strong customerrelationships and expanding our customer base in the assigned territory....

  • CRM Administrator

    7 days ago


    Mumbai, Maharashtra, India NielsenIQ Full time

    Job Description ABOUT THIS JOB**JOB PURPOSE Support the Sales/Marketing/Finance users in adoption of MS Dynamics 365. Involved in assisting with CRM Administration tasks and user requests. The person must be proactive, showcase ownership to increase user adoption and showcase servitude to user requests.RESPONSIBILITIES Lead Coaching/Mentoring of CRM...


  • Mumbai, Maharashtra, India LEAD School Full time

    We are looking for the Area Manager- Publishing (B2B Sales) for Mumbai, Delhi and Bangalore locationsWe are seeking a motivated and results-oriented Area Manager for LEAD Group's Publishingbusiness. The Area Manager will be responsible for driving sales growth, building strong customerrelationships and expanding our customer base in the assigned territory....

  • CRM Executive

    7 days ago


    Mumbai, Maharashtra, India Viva Composite Panel Pvt. Ltd Full time

    CRM Executive Ho MumbaiJob Loc Times Squire Near Marol Naka Metro StationFemale preferred.Calling Job. ( English communication must)Exp. from call center.1-5 year exp.JD: Updating the leads in CRM post calling & also Biltrax Portal segregation to users as per region wise. ( Training will be provided. Excel expertise (basic with formula ) Taking followup...


  • Mumbai, Maharashtra, India Hexaware Technologies Full time

    Required skill:Microsoft Dynamics - Sales,Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development.Shift timings:UK shift timeExtremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java...