Customer Support Executive

14 hours ago

Tiruchirappalli, India Sisco Jobs Full time

Job Title: Customer Support Executive Location: Trichy Experience Required: Minimum 1 Year Salary: ₹10,000 – ₹12,000 per monthGender: FemaleRole Overview We are seeking a courteous and customer-focused Customer Support Executive to join our jewellery showroom in Trichy. The candidate will serve as the primary point of contact for walk-in and phone-based customers, providing detailed product information, resolving queries, and ensuring a seamless service experience. This role is critical in maintaining high standards of customer satisfaction in a premium jewellery environment. Key Responsibilities Greet and attend to walk-in customers with a friendly and professional demeanor. Handle customer inquiries via phone, WhatsApp, or in person regarding products, prices, offers, and services. Assist customers in navigating product options (gold, diamond, silver) and support the sales team during peak hours. Coordinate with billing, inventory, and sales teams to provide accurate information to customers. Maintain detailed records of customer interactions, orders, and feedback. Follow up with customers for feedback, repairs, or custom orders. Manage complaints effectively and escalate unresolved issues to the showroom manager. Ensure the front desk and reception areas are neat, organized, and customer-ready. Support online orders, invoice generation, and customer registration processes, if applicable. Maintain confidentiality and professionalism while handling customer data and payment information. Essential Qualifications Graduate or Diploma in any discipline (preferred). Minimum 1 year of experience in customer service, preferably in retail, jewellery, or luxury sectors. Fluency in Tamil and English (spoken and written); Hindi is an added advantage. Skills Required Excellent communication and interpersonal skills. Basic computer knowledge (MS Office, billing software, CRM tools). Customer-centric attitude with patience and a problem-solving approach. Ability to multitask and work under pressure during peak business hours. Attention to detail, especially when handling customer requirements and order details.

  • Customer Support Executive

    1 week ago

    Tiruchirappalli, India Sisco Jobs Full time

    Job Title: Customer Support ExecutiveLocation: Trichy Experience Required: Minimum 1 Year Salary: ₹10,000 – ₹12,000 per monthGender: FemaleRole OverviewWe are seeking a courteous and customer-focused Customer Support Executive to join our jewellery showroom in Trichy. The candidate will serve as the primary point of contact for walk-in and phone-based...

  • Customer Support Executive

    1 day ago

    Tiruchirappalli, India TP Full time

    Job Description – Customer Support Executive (Domestic Bank) Position🎯 Role & ResponsibilitiesHandle customer queries and provide accurate information.Assist customers with banking services such as account details, transactions, and product information.Resolve issues politely and professionally.Maintain records of customer interactions.Ensure customer...

  • Customer Relationship Executive

    14 hours ago

    Tiruchirappalli, India Sisco Jobs Full time

    Job Title: Customer Relationship Executive Location: Trichy Total Vacancies: 10 Positions Salary: ₹25,000 per monthWork Schedule:Monday to Saturday9:00 AM – 6:00 PMLanguage Requirements: 7 Positions: English + Hindi (Mandatory) 1 Position: Malayalam + English (Hindi optional) 1 Position: Telugu + English (Hindi optional) 1 Position: Marathi + Hindi +...

  • Sales Support Executive

    1 day ago

    Tiruchirappalli, India Meant For War Full time

    Job Title: Sales Support Executive (Appointment Setter) Company: Alpha Revival Protocol (by Meant for War) Industry: Health & Wellness (Men’s Sexual Health) Location: Onsite / Hybrid Employment Type: Full-time Annual CTC: ₹3,00,000 – ₹4,00,000About UsAlpha Revival Protocol is a fast-growing wellness startup focused on transforming men’s sexual...

  • Technical Support Engineer

    3 weeks ago

    Tiruchirappalli, India AVI-SPL Full time

    Job Summary: The AVI-SPL Onsite Technical Support Engineer role will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The Technical Support engineer role is to provide...

  • Technical Support Engineer

    3 weeks ago

    Tiruchirappalli, India AVI-SPL Full time

    Job Summary: The AVI-SPL Onsite Technical Support Engineer role will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The Technical Support engineer role is to provide...

  • After Sales

    15 hours ago

    Tiruchirappalli, India VDA Group Spa Full time

    We are looking for a Technical Support Specialist , based in Trichy, INDIA, to join our After Sales & Technical Support Department. The selected candidate will play a key role in ensuring customer satisfaction through high-quality technical assistance, help-desk and post-sales support, both during standard business hours and in on-call rotation. Main...

  • Customer Service Specialist

    3 weeks ago

    Tiruchirappalli, India MAHTO Full time

    Company Description MAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects...

  • Network Support Engineer

    5 days ago

    Tiruchirappalli, India Hamilton Barnes Full time

    Job Title: Network Support Engineer (Weekend (Thurs to Monday) – Remote)Location: Remote within IndiaAbout the Opportunity:Join a rapidly expanding technology company as part of its Network Support Division, providing remote weekend coverage to enterprise clients. You’ll work across complex, high-performance network environments built on proprietary...

  • Customer Success Officer

    1 week ago

    Tiruchirappalli, India Dentalkart Full time

    About the Role: We are looking for a dynamic and empathetic Patient Engagement Manager / Customer Success Officer with a background in Bachelor of Dental Surgery (BDS) to lead our patient interaction and engagement initiatives. The role involves building strong relationships with patients, ensuring seamless communication, and driving high-quality patient...