Regional Expert Training Manager
4 months ago
We’re Haleon , A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours.
Training is a key pillar for the success of Expert organization. Being a highly scientific content & communication intensive function, The RETM plays a critical role in establishing the required skill sets and knowledge amongst the Expert regional field force.
The Regional Expert Training Manager, shall help:
Work closely with the Capability & effectiveness lead to create a training plan and develop training material based on needs assessment
Induct & on-board new recruits on the scientific know how, along with the Haleon selling model.
Updates & trains the target audience on any improvements on the scientific domain relevant to Expert detailed products.
Enhance in-clinic effectiveness through.
Improvement of detailing quality
Better use of inputs & sales support tools
Support flawless activations
Provide forums to foster a positive environment, thereby improving sales force morale, with higher engagement and lower attrition. Ensure awareness of ethical and legal responsibilities.
Key Responsibilities
Deliver comprehensive brand science induction to new Expert Sales Executives (ESEs)
Deliver The “6 steps of a call” module and drive Expert DNA on field.
Training a team of Expert Sales Representatives and Zonal Expert Sales Managers -
Assessing training needs, Coaching & Development of new/ existing Representatives to deliver best-in-class HCP engagement and in-clinic effectiveness during joint field work.
Provide feedback to Field Mangers and National Expert Training Manager on competency development
Prepare quarterly and annual Regional Training plans in consultation with National Expert Training Manager based on regional requirements.
Enhance in-clinic effectiveness within the team by structured on-the-Job Coaching involving objectives, action plan & review.
Develop training material for the skill development of ESEs and design question banks to evaluate understanding of brand science and promotion.
Roll out Skills / development programs as identified in the PDP/my plan document for all Reps under his / her span of control.
Roll out national launches/ refresher courses / disease updates and WSFE modules Ensure rollouts of Haleon SOPs to help compliance on Haleon values/ policies.
Evaluate and accredit Reps/ Managers On-going evaluation of progress (Online Tests).
Accreditation of Field staff as per Academy standards.
Aid Expert Marketing team in briefings/ cycle meetings/ product knowledge rollouts.
Extend support to guide and train the commercial team in science content delivery.
Assist in recruitment of Medical representative
Requirements:
Minimum Level years of Experience – BSc + Pharma OR M.Pharm/MBA specialising in Science or Pharmacy
8+ years’ work experience in the pharmaceutical industry with at least 3-5 years as Regional Training Manager in a Pharma MNC
Incumbent Should:
Have a good understanding of the Sales Training Models
Possess Strong Training Skills/ Coaching Skills
Have great Communication, Presentation and Facilitation Skills
Have great Influencing ability
Dimensions - Product Knowledge / Competencies / Work practices / Accreditation
Diversity, Equity and Inclusion
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Care to join us.
Find out what life at Haleon is really like
Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.
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