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NOC Monitoring Engineer
2 weeks ago
Job Summary:
We are looking for a Network Monitoring Engineer. The candidate will be part of a Core Network team that is responsible for monitoring the NMS system and coordinating with the fiber vendor and field team.
Key Responsibilities:
- Monitor network performance and availability using various monitoring tools and systems.
- Identify and respond to network alerts, outages, and performance issues in real time.
- Log and track network incidents, ensuring timely and accurate resolution.
- Proactively monitoring the alerts and acknowledge the same.
- Should be able to communicate and document incidents based on alerts including cause, action, and solution as well as root cause analysis.
- Proactively respond to all tickets being forwarded by different teams and follow the SOP on the same.
Experience & Qualification:
- Technical Graduate with 1+ years of experience in a network monitoring role.
- Should have a good understanding of the network.
- Good communication skills.
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