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Client Relationship Manager

2 months ago

udaipur, India iGenuine Learning Full time

The primary point of contact for our clients, ensuring their needs are met with excellence and fostering long-term, productive relationships. To work closely with clients to understand their training needs, coordinate with our internal teams to deliver tailored solutions, and ensure high levels of client satisfaction.

Key Responsibilities:

·        Cultivate and nurture strong relationships with corporate clients and key stakeholders

·        Act as a liaison between corporate Employer and our Clients to ensure a smooth and efficient placement process

·        Proactively identify opportunities for expanding existing client relationships and securing new corporate partnerships

·        Also must be adept at understanding the requirement given by the training department and coordinate with freelance trainers periodically

·        Willingness to undertake travel as and when required for job responsibilities and business needs.

Qualifications:

·        Minimum of 3-5 years of experience in client relationship management, account management, or a similar role, preferably in the training or education sector.

·        Excellent communication and interpersonal skills.

·        Strong problem-solving abilities and a customer-focused mindset.

·        Proactive and results-driven with a commitment to client satisfaction