Customer Service Specialist

3 weeks ago


Bhopal, Madhya Pradesh, India House Of EM5 Full time
EM5 is hiring a Customer's Superhero (a.k.a. Chief Problem Solver)

We're not just building perfumes, we're building experiences. And sometimes, experiences come with questions like "Bhaiya, delivery kab aayega?" or "Which fragrance will make my ex regret their life choices?"

That's where YOU come in.

Location: Indore, Madhya Pradesh

Type: Full-time, On-site

‍ Your Mission (should you choose to accept it):
  • Reply to customers without ghosting them (we leave that to their exes).
  • Solve order, delivery, and fragrance dilemmas with ninja-level calmness.
  • Be the bridge between our fragrance lab and our fragrance lovers.
  • Collect feedback like Pokémon — gotta catch 'em all.
  • Occasionally explain that "Aghori" is not a person, it's a fragrance.


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