Sales Manager

2 weeks ago

thiruvananthapuram, India Decathlon Full time

Mission

I am a business leader who gives my customers a WoW experience across channels.

I greet, smile, and engage with customers to understand their needs. I utilize an omnichannel medium to sell products and services that fulfill customers' needs. When customers are in-store, I assist them in expanding their choices through digital channels. I ensure that I am up to date with Decathlon's products, services, and offers across all channels. I ensure the best in the class offer, display, and availability for my sport. I guarantee customer and teammates’ safety in-store, with products, stock storage, and data protection I make sure that I select the right offer to give my users, the right product and services. I forecast my business according to my seasonality/ trend and ensure appropriate stock levels. I set up an experiential layout with strong visual merchandising strategies to increase my business.  I will master the tools needed, to give my users the best in the class offer, display, and availability.  I Develop my sports' local channel performance. I am in charge of my sport and work towards ensuring the growth of my sport and its market share. Act as a sports ambassador, building a sports community to encourage customer/user engagement in sports practice within my catchment. I affiliate with the right partners who can help my customers practice their sport through events, workshops, and playgrounds. I make data-driven decisions for my customers/users according to the data collected through Omni channels. Preserve our resources through site management and our societal impact (eco-mobility, waste disposal management) Boost eco-designed product sales Boost the share of circular sales (Buyback, Services, etc.) Reduce emission and wastage at my site

Profile

As a sales manager, your role is to ensure all customers leave our stores ‘satisfied or satisfied’.

From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a 5-star shopping experience.

Decathlon heavily invests in the development of teammates so that those who want to build careers within the business can flourish within their roles. 


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