Application Support Specialist

7 days ago


Mumbai, India Hill Spring International School Full time

Hill Spring International School is looking for Application Support Specialist for the Academic Year 2024-2025


Job Description:

As an Application Support Specialist in a school setting, your role would be crucial in ensuring that the various software and applications used for administrative, educational, and operational purposes run smoothly.


Qualification:

Bachelor's degree in computer science, Information Technology, or a related field. (Advanced degree preferred).

Proven experience (minimum 3 years) in project management, preferably in the education sector or software implementation projects.


Requirements:

In-depth knowledge of School Management Systems (such as MySchoolOne) and Learning Management Systems (such as ManageBac) or strong background and working experience with Customer Relationship Management software and Payment Gateway (PG) systems.

Basic understanding of Microsoft 365 and Microsoft Power Platform along with Google Apps and web technologies.

Strong technical aptitude and proficiency in system customization, configuration, and troubleshooting.

Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.

Fluency in English, both spoken as well as written.

Proficiency in WordPress and Search Engine Optimization skills would be a plus.

Work experience:

Advantage: 3 to 5 years in a school setup with similar profile.

Reporting:

IT Manager



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