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Process Lead

4 weeks ago

Bengaluru, India Infosys Full time
Key Responsibilities:
  • Supervising and guiding the HR operations team to meet objectives
  • Allocating tasks effectively and monitoring team performance
  • Mentoring and developing team members to enhance their skills
  • HR Process Management
  • Managing the employee lifecycle processes like onboarding offboarding transfers and promotions
  • Ensuring timely and accurate processing of payroll and employee records
  • Overseeing compliance with company policies and labor laws
  • System Oversight
  • Monitoring and maintaining HR Information Systems HRIS for data accuracy
  • Generating reports and metrics to support decision making
  • Managing Escalations
  • Addressing operational challenges and resolving escalated employee queries
  • Coordinating with other departments to solve cross functional issues
  • Collaboration and Coordination
  • Acting as a liaison between HR leadership and the operations team
  • Contributing to the alignment of HR operations with strategic business goals
  • Proficiency in HRIS tools Payroll software SAP Workday and ServiceNow
  • Strong analytical and problem solving skills
  • Excellent communication Verbal Written and interpersonal skills
  • Ability to manage multiple task and prioritize effectively
  • Ability to coach and mentor team members and ability to provide feedback effectively
  • Emphasizing quality and performance while fostering a positive and collaborative work environment
  • Strong metrics management skills
Preferred Skills:

HRO->Payroll,US-payoll,LnD,Data Management,Benefits,C&B