Process Lead

Job ID: 40908

Location: Bangalore, IN

Area of interest: Business Support, Management & Efficiency

Job type: Regular Employee

Work style: Office Working

Opening date: 26 Sept 2025

Key Responsibilities

• Overseeing and providing management support for the assigned unit.
• Ensuring that an effective system of financial and operational controls is in place and is working intended.
• Ensure robust KRI/KCS controls and checks are in place to manage operational risks in GFS. Ensure the major activities and processes are well documented and that a robust BCP plan is in place. Facilitate tests on periodic basis and provide adequate support to the Department Continuity Co-ordinator.
• Ensuring that a continuous process and efficiency improvement culture is embedded within the function and an established process exists to constantly identify and implement improvement opportunities.
• Monitoring to ensure that the standards of customer service provided by the function consistently meet or exceed the requirements set under the Service Level Agreements agreed with the customers.
• Liaising with customers on the periodic review and re-negotiation of Service Level Agreements and any other related performance and quality measures.
• Working with the other Global Finance Service function managers to ensure proper running of the center and support for the Head, Global Finance Service in ensuring a high level of support and service for the countries/businesses served.
• Managing the Associate Managers, Team Leaders and exercising the human resources skills and techniques necessary to attract and retain key finance professionals in these roles.
• Ensuring the maintenance and ongoing development of effective systems and procedures in Global Finance Service for the timely collection of data from all accounting sites and their collation and submission to various recipients.
• Processing and Decision making as per the Departmental Operating Instructions manual and within the timeliness and accuracy standards specified.
• Continuous Improvement in Productivity to the standards prescribed from time to time.

• Upholding the Values of the Group and Company at all time.

• Compliance with all applicable Rules/ Regulations and Company and Group Policies.

• Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and Reporting all suspicious Transactions to the Line Manager.

Strategy

To be responsive

Business

Accounts Payable support to stake holders

Processes

Accounts Payable and Travel and Expense

People & Talent

To be a Team player

Risk Management

Target nil error in processing

Governance

Complete all mandatory learnings and trainings

Key stakeholders

• Country Business Users
• Country Finance
• Internal stakeholders in GFS

Other Responsibilities

Embed Here for good and Group's brand and values in India/ S2P/Requisition to Pay Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); N/A

Qualifications

6-8 yrs of experince in Accounts Payable

Skills and Experience

• Excel
• Communication
• Analytical skill
• Accounting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.