Customer Relationship Executive

3 days ago


Noida, India Bajaj Formulations Full time

Company Description

Bajaj Formulations, a WHO GMP Certified Organization, is a recognized leader in providing a diverse array of pharmaceutical products including Tablets, Capsules, Syrups, Powders, and Injections. The company follows industry best practices and operates in a controlled environment to ensure the safety of its production and packaging processes. By adhering to international standards for both sterile and non-sterile operations, Bajaj Formulations delivers high-quality healthcare products.

Role Description

This is a full-time, on-site role for a Customer Relationship Executive based in Noida. The Customer Relationship Executive will be responsible for managing customer service interactions, fostering strong client relations, and ensuring customer satisfaction. Daily tasks include responding to customer inquiries, handling complaints, maintaining business relationships, and providing excellent communication to enhance the overall customer experience.

Qualifications

  • Skills in Customer Satisfaction and Client Relations
  • Proficiency in Business Relationship Management and Customer Service
  • Excellent Communication skills
  • Ability to work effectively in a team and independently
  • Experience in the pharmaceutical industry is a plus
  • Bachelor's degree in Business Administration, Marketing, or a related field


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