Chief Delivery Officer

4 weeks ago


Bengaluru, India TRUGlobal Full time

Chief Delivery Officer / EVP – Global DeliveryRole OverviewThe Chief Delivery Officer (CDO) / EVP – Global Delivery is responsible for leading end-to-end delivery operations across Infra, AI & Analytics, Cloud, CRM, and ERP service lines. The role ensures predictable, profitable, and high-quality delivery while driving transformation, scalability, and customer success across global engagements.Key Responsibilities1. Delivery Leadership & GovernanceLead execution of large, complex client engagements across Infra, AI, Cloud, CRM, and ERP portfolios.Establish robust delivery governance frameworks with defined KPIs, SLAs, and escalation mechanisms.Ensure high-quality, on-time, and profitable delivery across all regions.2. Leadership Hiring & ManagementBuild, mentor, and manage a strong leadership layer including Delivery Heads, Program Directors, and Solution Architects.Drive succession planning, performance accountability, and a customer-first delivery culture.3. Presales & SolutioningPartner with Sales and



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