Revenue Cycle Management

3 days ago

Surat, India Synergy Physicians Full time

Job Title: RCM Manager – Hybrid (US Shift)

Location: Hybrid
Shift: US hours – 8:00 PM IST to 5:00 AM IST

About Synergy Health 360

Synergy Health 360 provides integrated primary and specialty care—on-site and via telemedicine—using a patient-centric, technology-driven model.

What You'll Do

As the RCM Manager, you'll be responsible for overseeing the revenue cycle management processes end-to-end, ensuring that claims are processed efficiently, denials are minimized, and cash flow is optimized.

Key Responsibilities:

  • Oversee and manage end-to-end RCM workflows, including registration, charge capture, claim submission, payment posting, denial management, AR follow-up, and patient collections.
  • Lead a team of billing specialists (e.g., for wound care, specialty services) to ensure claims are submitted accurately and timely.
  • Manage and optimize all processes within Athenahealth/AthenaIDX (i.e., athenaOne), including claims, adjustments, denials, demographics, and reporting.
  • Monitor key RCM metrics—AR days, denial rates, clean claim rates—and drive continuous improvement.
  • Collaborate closely with clinical, coding, and credentialing teams to resolve discrepancies and reduce denials.
  • Ensure compliance with payer rules (CPT, ICD-10/HCPCS), Athena workflows, and healthcare billing standards.
  • Implement process improvements and automation (e.g., clearinghouse integration, low-touch workflows) to enhance RCM efficiency .
  • Generate regular reports and dashboards for leadership on financial and operational performance.

Who You Are

Experience & Expertise:

  • 8+ years of hands-on experience in Revenue Cycle Management within the US healthcare ecosystem (preferably in primary care, wound care, or multi-specialty settings).
  • Deep operational knowledge of Athenahealth/AthenaIDX platform—with proficiency in claims submission, AR workflow, denial resolution, reporting, and system administration.
  • Strong understanding of US payer rules, coding standards (CPT, ICD-10, HCPCS), and typical RCM challenges like claim rejections and denials.
  • Proven experience managing remote teams (preferably in India aligned to US shifts); comfortable working 8:00 PM–5:00 AM IST.
  • Excellent leadership, communication, and analytical skills; adept at training staff and driving performance.

Nice-to-Have:

  • Experience support-ing wound care billing or similar specialties such as primary care or mental health would be highly advantageous

Why Join Synergy Health 360?

  • Be a key player in delivering support for a holistic, patient-centric care model across specialties and digital channels.
  • Lead and evolve RCM operations with cutting-edge tools and proven healthcare technology.
  • Work remotely, with global team collaboration, and impactful influence on organizational financial health.

Job Type: Full-time

Benefits:

  • Paid sick time
  • Paid time off

Job Type: Full-time

Application Question(s):

  • Do you have at least 8 years of hands-on experience in US healthcare Revenue Cycle Management?
  • Have you worked specifically with Athenahealth or AthenaIDX for claims, AR, denials, and reporting?
  • What's your expected monthly salary for this role?

Work Location: In person

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