
Contracts Manager
1 day ago
The Contracts Management Lead is responsible for overseeing the entire contract-to-invoice lifecycle for global SaaS agreements. This involves ensuring compliance with company policies, revenue recognition standards, service provisioning, and legal requirements.
This role leads the invoicing function to guarantee billing accuracy, timeliness, and alignment with client-specific requirements. Additionally, it serves as a Finance liaison for cross-functional projects, participating in project scoping, success definition, and UAT closure.
By managing upstream contracts and downstream invoicing together, this position ensures seamless revenue flow, risk mitigation, and transparent reporting.
Key Responsibilities:- Contract Lifecycle Management
- Lead the team responsible for implementing contracts.
- Ensure contracts comply with finance policies, revenue recognition rules, service provision, and audit requirements.
- Manage centralized repository and maintain version control.
- Validate billing frequency, payment terms, taxation, and revenue allocation in contracts.
- Ensure compliance with audit, revenue recognition, and financial reporting standards.
- Lead the invoicing team to ensure timely, accurate, and compliant customer billing.
- Align invoicing practices with contract terms, purchase orders (POs), payment schedules, and customer-specific requirements.
- Reduce billing errors and disputes through process controls and automation.
- Act as a liaison between Finance, Sales, Legal, and RevOps for seamless contract-to-cash execution.
- Collaborate with RevOps and IT to integrate contract and invoicing processes into Salesforce/ERP.
- Represent Finance in cross-functional projects impacting order-to-cash, revenue recognition, or reporting.
- Participate in scoping, define finance-related success measures, and identify risks/impacts.
- Drive improvements in contract and invoicing workflows to shorten cycle times and reduce errors.
- Leverage CLM tools, ERP integrations, and Salesforce automation for visibility and scalability.
- Manage and mentor both Contracts and Invoicing teams, building high accuracy and compliance standards.
- Define KPIs such as contract turnaround time, invoice accuracy, dispute rate, compliance score, and UAT effectiveness.
- Bachelor's degree in finance, accounting, or business; MBA is a plus.
- 10–14 years of experience in finance, contracts management, invoicing, or revenue assurance in SaaS/B2B.
- 2–3 years of experience leading contracts/invoicing/finance operations teams.
- Prior exposure to cross-functional project delivery and system implementations is a plus.
- Contract accuracy & compliance rate
- Invoice accuracy & on-time delivery rate
- Reduction in billing disputes and revenue leakage
- UAT/project closure success rate
- Stakeholder satisfaction (Sales, Legal, Finance, Project Teams)
- Team productivity and engagement
By owning both contracts and invoicing, this role ensures that revenue integrity is protected from the contract stage through to cash realization. It reduces risk, drives compliance, and enhances customer trust by delivering accurate, timely invoices aligned with contractual terms.
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