Customer Service Officer
2 weeks ago
SkillSource is a California headquartered business & knowledge outsourcing firm that delivers quality-driven customer service solutions across all industry segments. With expertise in technology and domain knowledge, SkillSource offers multi-channel customer engagement solutions through voice, live chat, email, and social media. SkillSource has successfully managed front and back-office needs for businesses globally, offering customized solutions for diverse challenges and budgets.
Role Description
This is a full-time on-site role for a Customer Service Officer at SkillSource India in Pune. The Customer Service Officer will be responsible for ensuring customer satisfaction, support, and service delivery on a day-to-day basis, focusing on enhancing the overall customer experience.
Qualifications:
Experience up to 6 months in inbound customer service
Interpersonal Skills, Customer Satisfaction, and Customer Support
Customer Service and Customer Experience skills
Ability to effectively communicate with customers
Strong problem-solving skills
Prior experience in customer service roles
Ability to work well in a team
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Customer Service Officer
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Pune, India SkillSource India Full timeCompany DescriptionSkillSource is a California headquartered business & knowledge outsourcing firm that delivers quality-driven customer service solutions across all industry segments. With expertise in technology and domain knowledge, SkillSource offers multi-channel customer engagement solutions through voice, live chat, email, and social media....
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