Customer Service Officer
3 months ago
Hiring for Customer Support Role for one of the Leading General Insurance Company.
Job Role:
- The incumbent will be required to attend customer queries and grievances which is 90% of the role while remaining 10% will be into outbound calling wherein they'll have to do welcome calls, explain company product information and portal navigation to customers & clients.
- The incumbent must be fluent in English and Hindi and can be considered from any industry as long as they have relevant experience in voice process and are flexible to continue working with the same.
- The incumbent shall be flexible working on a rotational basis including public holidays for any five days of the week from Monday to Sunday (any 2-week offs would be granted) based on the weekly roaster.
Location: Mumbai
- Thane
CTC: 3 Lacs max
Work Type: Work from Office
Regards,
Sanjana Ghankutkar
Bayleaf HR Solutions Pvt Ltd.
**Salary**: ₹250,000.00 - ₹300,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Shift allowance
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9167745859
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