Client Success Manager
5 days ago
On this mission, we partner with company founders, software engineering leaders and HR leaders to build exceptional software engineering teams. We typically work with high-growth venture-funded startups that are on rapid growth and hiring path. Novoguild started in April 2021 and we work in India and USA.
To further our mission, we are looking for an exceptional, high-energy CSM to join our team. You will be closely working with clients in understanding their hiring needs and recruiting high-quality candidates. At the same time, we are highly focused on the candidate experience so you will create a delightful experience with all the candidates you work with.
What you will doPartner with Software Engineering and HR leaders of our clients to understand their hiring goalsAsk intelligent questions to clients and guide them through the hiring processDive deep into the job description, understand the said and unsaid technical requirements and behavior traits expected of candidatesIntelligently shortlist candidates to speak with from candidate databasesSpeak with candidates, show genuine empathy in your interactions and help them make wise career choicesContinuously improve our internal systems and process to make your role easier
Mandatory Job RequirementsMinimum 2+ years of experience in technical recruitment and have recruited for software roles.
Freshers are welcome to apply.Excellent oral and written communication skillsAbility to show initiative and work independentlySelf-starter who is inherently motivated to exceed targetsComputer savvy and proficient with Google Workspace (G suite) and specifically Google Doc, Sheets and Slides.Good analytical skillsA Bachelor's or Master's degree in Engineering, Computer Science, Psychology, Management, Journalism, Arts or Economics or a related field with an exceptional academic record
Above and beyond - You are likely to be a great fit if you:Are an expert at Linkedin Recruiter, sourcing profiles via Github, referrals, job portals such as Naukri, Indeed, Instahyre etc.Have successfully recruited for AI, ML, startups and leadership rolesAre a geek at heart who loves exploring technology and staying up to date with the advancement in technologiesAre an innovator who loves to continuously improve yourself and things around youStrive to be a lifelong learner and love reading about technology, business, and human nature almost every dayAre intelligent, curious and open-minded to learn new things every dayHave a can-do attitude, relentless work-ethic and unflappable temperamentCan deal with uncertainty and thrive in such environmentsHave insatiable curiosity about human natureLove persuading peopleSet very high standards for yourself and want to excel at whatever you choose to doManage your time well, are highly productive and can get a lot done in a day with easeAre entrepreneurial, love to hustle and don’t wait for permission to actHave unquestioned integrity and earn the trust and respect of the people you work withDon’t hesitate to question things and make things better
Working at Novoguild and culture:As a part of a fully remote team, you will collaborate with clients and team members in India and the USA. We are relentless in our pursuit of excellence and quality. We strive to go above and beyond in everything we do.
As a team member you will work with other team members to create an enriching growth environment for each other. We strive to offer considerable autonomy, transparency, wellness, joy and financial stability. We also challenge ourselves to dive deep, experiment and innovate; becoming a better version of ourselves everyday.
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