Customer Care Executive

7 days ago

Nashik, India Whatjobs IN C2 Full time

Job Summary: We are looking for a Customer Care Executive (fresher) to join our team and be the first point of contact for our customers. The ideal candidate should have strong communication skills, a positive attitude, and a willingness to learn. This is an excellent opportunity for fresher looking to start their career in customer service. Key Responsibilities: - Handle incoming customer calls, emails, or chats professionally and promptly. - Resolve customer queries and concerns with clarity and patience. - Provide accurate information about products and services. - Maintain records of customer interactions. - Ensure high levels of customer satisfaction. - Coordinate with internal teams to address customer needs. - Follow company policies and standard procedures for customer handling. Requirements: - Fresher or up to 1 year of experience in customer service. - Minimum qualification: 12th Pass / Graduate in any discipline. - Good verbal and written communication skills in English language. - Basic computer knowledge (MS Office, email handling). - Positive attitude, patience, and willingness to learn. - Ability to work in a team and handle pressure.

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