
Customer Care Executive
4 days ago
Job Summary:
We are looking for a Customer Care Executive (fresher) to join our team and be the first point of contact for our customers. The ideal candidate should have strong communication skills, a positive attitude, and a willingness to learn. This is an excellent opportunity for fresher looking to start their career in customer service.
Key Responsibilities:
- Handle incoming customer calls, emails, or chats professionally and promptly.
- Resolve customer queries and concerns with clarity and patience.
- Provide accurate information about products and services.
- Maintain records of customer interactions.
- Ensure high levels of customer satisfaction.
- Coordinate with internal teams to address customer needs.
- Follow company policies and standard procedures for customer handling.
Requirements:
- Fresher or up to 1 year of experience in customer service.
- Minimum qualification: 12th Pass / Graduate in any discipline.
- Good verbal and written communication skills in English language.
- Basic computer knowledge (MS Office, email handling).
- Positive attitude, patience, and willingness to learn.
- Ability to work in a team and handle pressure.
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