Java Support Engineer
6 days ago
Job Description :
Key Responsibilities :
- Provide technical support and troubleshooting for Java-based applications, ensuring timely resolution of issues and minimal downtime.
- Manage and maintain applications built with Spring Boot and Microservices architecture, handling incidents, debugging issues, and implementing solutions.
- Collaborate with the development team to implement minor enhancements and bug fixes as needed, ensuring seamless functionality and high-quality performance.
- Monitor application performance, perform root cause analysis for recurring issues, and suggest improvements to prevent future problems.
- Assist in deployments, configurations, and release management activities, working closely with DevOps and infrastructure teams.
- Document support procedures, troubleshooting steps, and application knowledge base for future reference.
- Collaborate with cross-functional teams, including QA, Product, and DevOps, to ensure all support processes are aligned with best practices.
Qualifications & Skills :
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong expertise in Java, with experience in application support and maintenance.
- Proficient in Spring Boot and Microservices, with a deep understanding of REST APIs and distributed systems.
- Experience in debugging, log analysis, and performance monitoring tools for Java applications.
- Knowledge of DevOps practices and tools (e.g., Jenkins, Docker, Kubernetes) is a plus.
- Strong problem-solving skills, with the ability to diagnose complex issues and provide effective solutions.
- Excellent communication skills to interact with both technical and non-technical stakeholders.
Preferred Traits :
- Ability to work in a high-pressure environment and manage multiple priorities effectively.
- Proactive approach to identifying potential issues and implementing preventative measures.
- Strong organizational skills and attention to detail for maintaining documentation and processes.
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