Support Engineer

2 weeks ago


Chennai, India MNR Solutions Full time

Job Description :


We are seeking a skilled Java Support professional with over 4 years of experience to join our team in Chennai. The ideal candidate will possess a strong background in Java support, troubleshooting, and customer service.

Key Responsibilities :


- Provide technical support for Java applications and services, ensuring timely resolution of issues.

- Troubleshoot and resolve application-related issues reported by clients or internal teams.

- Collaborate with development teams to identify and resolve software defects and performance issues.

- Monitor application performance and conduct root cause analysis for recurring problems.

- Maintain documentation of support processes, issue resolutions, and knowledge base articles.

- Assist in the deployment and configuration of Java applications in various environments.

- Communicate effectively with stakeholders to understand their requirements and provide solutions.

- Participate in the development and implementation of support procedures and best practices.

Skills :

- Strong proficiency in Java programming and familiarity with Java frameworks (e.g., Spring, Hibernate).

- Experience in application support and troubleshooting.

- Knowledge of database management systems (e.g., MySQL, Oracle).

- Familiarity with web technologies (e.g., HTML, CSS, JavaScript) and web servers (e.g., Apache, Tomcat).

- Understanding of software development lifecycle (SDLC) and Agile methodologies.

- Excellent problem-solving skills and attention to detail.

- Strong communication and interpersonal skills.

Benefits :

- Competitive salary package.

- Opportunities for career growth and professional development.

- Dynamic and collaborative work environment.

(ref:hirist.tech)

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