Customer Support Representative

3 days ago

Bengaluru, India HSBC Full time
Dear Candidates,
We hope this message finds you well
We are hiring for International Voice Process for Bangalore
About Client
One of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world’s biggest companies and government.
Role Description
As a Customer Support Executive, you will be responsible for providing exceptional customer service and support to clients or customers. Your primary objective will be to ensure customer satisfaction, resolve queries, and maintain a positive image of the company. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution.
Required Skills & Qualification
- Excellent communication skills (verbal and written)
- Empathy and patience when dealing with customers.
- Understanding on CSAT and FCR ( Customer satisfaction survey & First call resolution)
- Strong interpersonal skills and ability to work in a team.
- Ability to multitask and prioritize in a fast-paced environment.
- Previous experience in a customer service role is beneficial but not mandatory.
- Bachelor's degree/ If you are an undergraduate (10+2), 1 year of work experience is preferred.
- Flexible to work in UK/US shifts.
- Maximum CTC we can offer up to 6 LPA.
- Maximum work exp is 0 to 7yrs
Interview Mode: Face-to-Face ( R2 )

  • Customer Support Representative

    1 week ago

    Bengaluru, India Jobsin360 Pvt Ltd Full time

    We are hiring for customer support executive ! Role: Customer support representative / semi - voice customer support Working days : 6 days, 1 rotational week off Languages required: English + fluent hindi Age limit : below 30 Location : HSR, kudlu gate, koramangala **Salary**: ₹14,500.00 - ₹21,000.00 per month **Benefits**: - Provident...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India CORESTRAT LABS PRIVATE LIMITED Full time

    **Job Title**: Customer Support Representative **Location**: [BANGALORE) **Job Type**: [Full-time] **Job description** **About the Role**:The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevels suite of software features. A qualified Customer Support Representative possesses the...

  • Customer Support Representative

    3 days ago

    Bengaluru, India Wroots Global Private Limited Full time

    Job Description Description : We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our clients. This is an entry-level position and we welcome freshers to apply. Responsibilities - Responding to...

  • Customer Support Representative

    1 week ago

    Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 4,50,000 - ₹ 6,50,000

    Dear Candidate, we are seeking a highly skilled Customer Support professional to join our dynamic team.Job Title: Customer Support RepresentativeLocation: BangaloreEmployment Type: Full-TimeKey Responsibilities:Deliver exceptional customer service via calls, chats, and emails.Work collaboratively with colleagues in a fast-paced environment.Utilize analytical...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India ENHANCE PLUS CONSULTANT Full time

    Job Title: Customer Support Representative Location: Bangalore Cab Facility Industry: Customer Service MNC (Voice) Minimum 1 year **international voice** experience Required. 2. Resolve Customer Issues: Troubleshoot and resolve customer complaints and concerns in a timely and effective manner. 3. Provide Product/Service Information: Educate customers...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 32,000

    Job Title: Customer Support RepresentativeThe ideal candidate for this role is a dedicated professional with excellent communication skills and attention to detail. They should have experience in a related field and be proficient in Microsoft Office, Outlook, and other software applications.Key Responsibilities:Respond to customer inquiries and resolve...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Six Dreams Technologies Private Limited Full time

    **Position Overview**: As a Customer Support Representative, you will play a critical role in delivering exceptional customer service and support. You will be the primary point of contact for our customers, responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, a...

  • Customer Support

    6 days ago

    Bengaluru, India Fairpick Full time

    Resolving customer issues: Customer support representatives should actively work to resolve customer problems and find suitable solutions. This may involve troubleshooting technical issues, addressing billing concerns, or providing guidance on product usage. Product knowledge: Customer support representatives need to have a deep understanding of the product...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India ResultsCX Full time US$ 40,000 - US$ 80,000 per year

    We are seeking aPatient Support Service Representative(Voice)to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.What job duties can I expect to perform as a Customer Support Representative?Handle inbound...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Customer Support Representative **Qualification**: Bachelor's degree or Equivalent **Languages known**: Proficiency in English and Malayalam **Experience**:Freshers **Shift**: Day shift **Salary Range**: 15K - 18K **Location**: Electronic City, Bangalore **Roles and Responsibilities**: **1)**Handle customer...