Servicenow ITOM

3 weeks ago


bangalore, India TEKGENCE INC Full time

Role :Role: ITOM-CMDB Lead/ Senior Developer

Location : PAN India

Exp : 6 to 12

- 4-12 Years of professional technical experience

- 3-6 Years Engineering and Development experience in a Consulting role for SeviceNow Tool Implementation

- 2-4 years of hands-on implementation experience with ServiceNow ITOM, Event, Discovery, CMDB and preferably Service Mapping

-- Thorough understanding and exposure on CMDB, Discovery and Event management processes

-- -- Good knowledge and experience in Azure VM & IP Discovery, GCP Discovery, Network Discovery, On-Prem Discovery, Physical Devices Monitoring

-- Good knowledge and experience Event Correlation, Event Management & Integration, Midserver Architecture (Event)

-- Knowledge and experience in other ServiceNow modules such as ITSM/ITAM/ITBM/CSM/HRSD would be a plus

-- Good knowledge and experience in Certificate Integration & Management, Service Operator Workspace, ServiceNow AD Accounts, Groups, Servicenow Sailpoint & Cyberark, Schedule jobs

-- Hands-on exposure on ServiceNow integration with at least 3-4 3rd party tools, including at least 1 of the ITOM tools like Nagios, AppDynamics, SCOM, etc.

-- Good exposure on all phases of ServiceNow modules implementation lifecycle.

-- Experience working on Agile environment preferably SAFe.

- College Degree in Information Systems or Engineering or Equivalent technical training/Experience .

- Should be ServiceNow CSA certified, CIS-Discovery, CIS-Event, CIS – Service Mapping. Certification and Micro-certification in CMDB desired

- Preferably ITIL V3 Training and Certification

- Excellent communication skills


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