Associate Director, Area Head-NR

3 weeks ago

delhi, India Standard Chartered Bank Full time

Role Responsibilities

Business Drivers

Maximize sales performance to achieve given revenue targets for self and team as well as that of the branch through liability products (Current /Savings /Term deposits), wealth management products and asset related products(secured, unsecured) Provide support for new product launches, and champion new sales initiatives. Device strategies to acquire large prospective customers through referrals, maximize market share in the catchment area of the branch, by below the line activities and promotions. Coordinate customer events along with the product team Ensure effective Relationship Management by monitoring the movement of the top customers of the Segment devise and implement a customer acquisition and retention programme. Improve product per customer holding. Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Candidate is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times

Responsibilities

Ensure branch staff work as a cohesive motivated and top performing sales and service team Achieve high employee satisfaction and retention of good performers Identify and address training needs of staff on an on-going basis

Strategy

Customer Experience 

Business

Operational quality 

Processes

Responsive and responsible selling 

People & Talent 

Adhere to all policies, guidelines and procedures, comply with local regulatory requirements 

Risk Management

Risk Assurance 

Governance 

To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager 

Regulatory & Business Conduct 

Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key stakeholders

NR Segment/ Wealth Management Unit

Our Ideal Candidate

Must be a graduate. MBA’s would be an advantage Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; NR background preferable not essential, Wealth acumen would be an advantage Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit

Role Specific Technical Competencies

Wealth Advisory/Management Client Relationship Management Portfolio Management

  • Associate Director, Area Head-NR

    3 months ago

    delhi, India Standard Chartered Bank Full time

    Role Responsibilities Business Drivers Maximize sales performance to achieve given revenue targets for self and team as well as that of the branch through liability products (Current /Savings /Term deposits), wealth management products and asset related products(secured, unsecured) Provide support for new product launches, and champion...

  • Associate Director, Area Head-NR

    2 weeks ago

    Delhi, Delhi, India Standard Chartered Bank Full time

    Role Responsibilities Business Drivers Maximize sales performance to achieve given revenue targets for self and team as well as that of the branch through liability products (Current /Savings /Term deposits), wealth management products and asset related products(secured, unsecured) Provide support for new product launches, and champion new sales...

  • Associate Director, Area Head-NR

    3 months ago

    Delhi Division, India Standard Chartered Bank Full time

    Role Responsibilities Business Drivers Maximize sales performance to achieve given revenue targets for self and team as well as that of the branch through liability products [Current /Savings /Term deposits], wealth management products and asset related products(secured, unsecured) Provide support for new product launches, and champion new sales...

  • Associate Director, Area Head-NR

    4 weeks ago

    Delhi Division, India Standard Chartered Bank Full time

    Role Responsibilities Business Drivers Maximize sales performance to achieve given revenue targets for self and team as well as that of the branch through liability products [Current /Savings /Term deposits], wealth management products and asset related products(secured, unsecured) Provide support for new product launches, and champion new sales...

  • Associate Director, Area Head-NR

    2 weeks ago

    Delhi, India Standard Chartered Bank Full time

    Role ResponsibilitiesBusiness DriversMaximize sales performance to achieve given revenue targets for self and team as well as that of the branch through liability products (Current /Savings /Term deposits), wealth management products and asset related products(secured, unsecured)Provide support for new product launches, and champion new sales initiatives....

  • Associate Director, Area Head-NR

    1 week ago

    Delhi, Delhi, India Standard Chartered Bank Full time

    Role ResponsibilitiesBusiness DriversMaximize sales performance to achieve given revenue targets for self and team as well as that of the branch through liability products (Current /Savings /Term deposits), wealth management products and asset related products(secured, unsecured)Provide support for new product launches, and champion new sales initiatives....

  • Director

    3 weeks ago

    delhi, India IILM Academy Of Higher Learning, Lucknow Full time

    Position:DirectorAssociate DeanProfessor ManagementJob Location: IILM Lucknow, Description:IILM Lucknow, an AICTE approved Management Institute since 1999, is looking for a Director to head the institute. The candidate should have passion and willingness towards institution building and ability to constantly assess opportunities to improve the...

  • Director of Facilities/Operations_Paul Smiths, NY

    7 days ago

    Delhi, India head-huntress.com Full time

    Job DescriptionDirector of Facilities Operations (Direct Hire) - HospitalityHead-huntress.com is seeking a Director of Facilities Operations for a leading hospitality firm. This is a direct hire position offering a competitive salary and benefits package, withgenerous relocation assistanceavailable. The role is based in Paul Smiths, New York .About the...

  • Director of Facilities_Rhode Island

    2 weeks ago

    Delhi, India head-huntress.com Full time

    Job DescriptionHead-huntress.com has a Direct Hire opportunity for a Director of Facilities with a reputable Client in the Restaurant and Food industry. This position is full time, on-site in Smithfield, RI. There is no relocation assistance for this position.Position: Director of FacilitiesJoin our esteemed Client, a leader in the Restaurant and Food...

  • Director of Facilities_Rhode Island

    2 weeks ago

    Delhi, Delhi, India head-huntress Full time

    Job DescriptionHead- has a Direct Hire opportunity for a Director of Facilities with a reputable Client in the Restaurant and Food industry. This position is full time, on-site in Smithfield, RI. There is no relocation assistance for this position.Position: Director of FacilitiesJoin our esteemed Client, a leader in the Restaurant and Food industry, as the...

  • Associate Director

    2 weeks ago

    Delhi, Delhi, India Peoplefy Full time

    Hi All,Greetings of the DayUrgently looking for an Associate Director – Mechanical (MEP) with core experience in MEP, Mechanical Design. The ideal candidate should have experience working experience in MEP – Mechanical Design – Commercial/Residential/High Rise projects.The details of the roles are as below:Job Description:Experienced technical and...

  • Associate Director

    4 weeks ago

    delhi, India Peoplefy Full time

    Hi All,Greetings of the Day!Urgently looking for an Associate Director – Mechanical (MEP) with core experience in MEP, Mechanical Design. The ideal candidate should have experience working experience in MEP – Mechanical Design – Commercial/Residential/High Rise projects.The details of the roles are as below:Job Description:Experienced technical and...

  • Associate Director- Learning Experience

    4 weeks ago

    Delhi, India upGrad Full time

    Hiring for Associate Director Learning ExperienceWhat You Would Be Doing Heading a vertical comprising of set of programs for working professional segment. Ensuring team members are updated about the latest in the program through internalcommunication. Managing Universities, External Vendors and External clients. Laying down the structure and process for...

  • Associate Director- Learning Experience

    3 weeks ago

    Delhi, India upGrad Full time

    Hiring for Associate Director Learning ExperienceWhat You Would Be Doing Heading a vertical comprising of set of programs for working professional segment. Ensuring team members are updated about the latest in the program through internalcommunication. Managing Universities, External Vendors and External clients. Laying down the structure and process for...

  • Associate Director- Learning Experience

    1 week ago

    Delhi, Delhi, India upGrad Full time

    Hiring for Associate Director Learning ExperienceWhat You Would Be Doing Heading a vertical comprising of set of programs for working professional segment. Ensuring team members are updated about the latest in the program through internalcommunication. Managing Universities, External Vendors and External clients. Laying down the structure and process for...

  • Area Head

    7 days ago

    Delhi, India Anand Rathi Share and Stock Brokers Ltd Full time

    DesignationArea HeadRole Sales, Business Development & Team Management.Industry Financial Services / BrokingAcademic backgroundQualification: Graduate/MBAReporting toRegional DirectorTeam Management YesJob Location DelhiWork experience Min 8 -15 years’ experienceKey Responsibilities Recruit, Induct, handhold, facilitate and motivate team members.Ensure...

  • Rm-capital & Commodity Market

    3 weeks ago

    Delhi, India Abacus Consultants Full time

    Any Graduate Capital Market - Commodity Market **Job Name - PA (Business Unit) **:RM-Capital & Commodity Market Job Title : (Job Name) -RM-Capital & Commodity Mkt Business Unit (PA) : Capital & Commodity Mkt Team : (Sub team in the PA) : East/ Guj - Raj/ Mumbai/ South/ North Reports to (job) : Unit Head - Regional Head **Location of role **:Pan...

  • Rm - Capital & Commodity Market

    3 weeks ago

    Delhi, India Abacus Consultants Full time

    **5 - 10 years**: **Any Graduate**: **Capital market - Commodity market**: **12 lkh ~ 14 lkh**: **Job Name - PA (Business Unit) **:RM-Capital & Commodity Market Job Title : (Job Name) -RM-Capital & Commodity Mkt Business Unit (PA) : Capital & Commodity Mkt Team : (Sub team in the PA) : East/ Guj - Raj/ Mumbai/ South/ North Reports to (job) : Unit Head -...

  • Associate Director- Learning Experience

    1 month ago

    delhi, India upGrad Full time

    Hiring for Associate Director- Learning ExperienceWhat You Would Be Doing• Heading a vertical comprising of set of programs for working professional segment.• Ensuring team members are updated about the latest in the program through internalcommunication.• Managing Universities, External Vendors and External clients.• Laying down the structure and...

  • Area Head

    5 days ago

    New Delhi, India Anand Rathi Share and Stock Brokers Ltd Full time

    DesignationArea HeadRole Sales, Business Development & Team Management.Industry Financial Services / BrokingAcademic backgroundQualification: Graduate/MBAReporting toRegional DirectorTeam Management YesJob Location DelhiWork experience Min 8 -15 years’ experienceKey Responsibilities Recruit, Induct, handhold, facilitate and motivate team members.Ensure...