Associate Director- Learning Experience
1 week ago
Hiring for Associate Director Learning ExperienceWhat You Would Be Doing Heading a vertical comprising of set of programs for working professional segment.
Ensuring team members are updated about the latest in the program through internalcommunication. Managing Universities, External Vendors and External clients. Laying down the structure and process for successful delivery of these programs.Analyse performance of Team members on different program elements and proposeinterventions to improve lagging metrics Share weekly/Monthly reports with Stakeholders Lead and manage the team to ensure smooth Operation of Programs Lead the operations of a rapidly growing customer support division in a multi-channelsupport environment.
(calls, chats, emails, app)
What We Are Looking For 5-years+ of experience, preferably in a customer success role, planning orconsulting,managing team Good Interpersonal and Communication Skills Excellent organizational skills, verbal and written communication skills Proven experience of leading a service driven support team operation through periods ofsignificant growth or change.
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Associate Director Strategy and Learning
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Delhi, Delhi, India Ground Zero Full timeRole: Associate Director Strategy and LearningLocation: New Delhi (South Extension)Experience: 12+ yearsSalary Band: 21L onwardsKind of engagement: Work from Office (onsite)_____________________________________________________________ About LLF Language and Learning Foundation ( is a New Delhi-based non-profit organization with the vision of enhancing...
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