CRM Executive

3 weeks ago


ahmedabad, India Zigsaw Full time
Department:SalesDirect Reporting To: SALESMANAGERDirect Reportees:New Position/ Back Fill:NewNo. of openings:1Job Purpose : CRM Executive manages aportfolio of customers within a defined sales geography. The roleis accountable for Establishing relations with customers throughhigh standards of customer service with a personalizedapproach.Responsibilities:CRMavtivity by phone and email.& bullAttracts potential customers by answering product and servicequestions suggesting informationabout otherproducts and services..& bullDevelop world class partnerships and relationships with largecustomers.& bull Opens customeraccounts by recording accountinformation.& bull Maintainscustomer records by updating accountinformation.& bull Resolves productor service problems by clarifying the customer s complaintdetermining thecause of the problemselecting and explaining the best solution to solve theproblemRequisiteSkills:Excellent communicationskills& bull CustomerRelationship.& bull Ownership andTeam spirit& bull High Degree ofIntegrityDesiredSkills:.Problem Solving Skills &bull Excellent communication skills inEnglish
Education:AnyGraduate Any Specialization ( EnglishMedium)RelevantExperience:1yearTotal Experience: 1 to 3YearsWill travelN/AGender: MaleOwnsVehicle: YesPF Yes / No:YesPreferred Domain:Industrial productsales

sales,ownershipand team spirit,problem solving skills,customer,excellentcommunication skills,high degree of integrity,customerrelationship,crm,communication


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