Director – “Aftermarket/Services” Solution Leader

3 weeks ago

Bengaluru, India Cyient Full time

Responsibilities:

  • Liaise with sales to drive solution sales, IP positioning and contribute towards owning the
  • target numbers of the unit. Must be techno-functional in experience.
  • Be able to run the client conversations independently, recommend, build, and deploy solutions to the business challenges and have an aggressive sales mindset.
  • Collaborate with clients to understand their business requirements and provide expert guidance on Aftermarket/Services by leveraging industry best practices.
  • Be able to conduct in-depth analysis of existing aftermarket/services portfolio and competing systems and processes to identify areas for improvement and optimization.
  • Design, build and and implement tailored Aftermarket/Services solutions that align with client objectives and industry standards.
  • Develop comprehensive proposals and POV documents that outline the proposed aftermarket/services solutions and their potential impact on client operations.
  • Work closely with cross-functional teams, including developers, architects, to ensure successful implementation and deployment of aftermarket/services solutions.
  • Provide ongoing support and assistance to clients, including troubleshooting issues, conducting training sessions, and facilitating knowledge transfer.
  • Demonstrate passion, self-drive, and the ability to work against targets and deadlines to deliver high-quality solutions consistently.

Requirements:

  • Bachelor's degree in Engineering, Computer Science, Business Administration, or related field.
  • 18 years of experience in Aftermarket/Services offerings covering areas like warranty management, spare parts, upgrades, aftermarket planning, life cycle analysis, technical publications, contract management, prognostics, SMR/MRO, Field services and related. At times build solutions, MVP in 1-2 sprints to win customer confidence.
  • Proven experience in the technical and functionals side aftermarket/services implementations of the tools. Must be apt with Digital Twin/MBSE in services – right from architect, tools and technologies to the deployment of the solution.
  • Must be hands-on technically with strong acumen to industry leading packages like PTC, ServiceNow, Ansys-ROM, Salesfoce, IBM-Maximo, Contenta, Cortona, Unity 3D, Articulate 360. in the offering areas mentioned above.
  • Must have owned 3-4 end to end large aftermarket/services rollouts/ implementation programs with top line and bottom line impact to clients – starting from vision, strategy, vendor evaluation, functional implementation, technical roll-outs, testing and hyper care.
  • Must have created large aftermarket/services multiyear proposals and have defended them in front of the client, leading to win.
  • Strong understanding of aftermarket/services, IoT, workflow management, digital thread, digital twin, MBSE/MBSD and collaboration tools.
  • Must have demonstrated experience in digital threads, digital twins, industry 4.0, and integrating technologies like SLM, FSM, ERP, PIM, CRM and so on.
  • Excellent communication skills, with the ability to interact confidently with clients and internal teams at all levels of the organization.
  • Passionate, self-driven attitude with the ability to work against targets and deadlines.
  • Ability to manage multiple projects simultaneously and meet tight deadlines in a fast-paced environment. Strong problem-solving and analytical skills, with a keen attention to detail.
  • Willingness to travel to client sites as needed.

Preferred Qualifications:

  • Intermediate skill with JavaScript required for process development and automation, experience with XML, SOAP, REST APIs
  • Strong understanding of cloud technologies, web applications, networks, protocols and email (SMTP, POP3), SSO, LDAP, ADSI etc on an enterprise scale
  • Certifications in two or three distinct tools to cover aftermarket landscape
  • Experience working with clients in diverse industries, such as automotive, aerospace, medical devices, hi-tech or heavy manufacturing.
  • Knowledge of emerging trends and technologies such as analytics, cloud, AI and others.

  • Director – "Aftermarket/Services" Solution Leader

    1 week ago

    Bengaluru, Karnataka, India Cyient Full time

    Responsibilities:Liaise with sales to drive solution sales, IP positioning and contribute towards owning thetarget numbers of the unit. Must be techno-functional in experience.Be able to run the client conversations independently, recommend, build, and deploy solutions to the business challenges and have an aggressive sales mindset.Collaborate with clients...

  • Director – “Aftermarket/Services” Solution Leader

    2 months ago

    Bengaluru, India Cyient Full time

    Responsibilities:Liaise with sales to drive solution sales, IP positioning and contribute towards owning thetarget numbers of the unit. Must be techno-functional in experience.Be able to run the client conversations independently, recommend, build, and deploy solutions to the business challenges and have an aggressive sales mindset.Collaborate with clients...

  • Director – “Aftermarket/Services” Solution Leader

    3 weeks ago

    Bengaluru, India Cyient Full time

    Responsibilities:Liaise with sales to drive solution sales, IP positioning and contribute towards owning thetarget numbers of the unit. Must be techno-functional in experience.Be able to run the client conversations independently, recommend, build, and deploy solutions to the business challenges and have an aggressive sales mindset.Collaborate with clients...

  • Director – “Aftermarket/Services” Solution Leader

    2 months ago

    Bengaluru, India Cyient Full time

    Responsibilities:Liaise with sales to drive solution sales, IP positioning and contribute towards owning thetarget numbers of the unit. Must be techno-functional in experience.Be able to run the client conversations independently, recommend, build, and deploy solutions to the business challenges and have an aggressive sales mindset.Collaborate with clients...

  • Director – “Aftermarket/Services” Solution Leader

    3 weeks ago

    Bengaluru, India Cyient Full time

    Responsibilities:Liaise with sales to drive solution sales, IP positioning and contribute towards owning thetarget numbers of the unit. Must be techno-functional in experience.Be able to run the client conversations independently, recommend, build, and deploy solutions to the business challenges and have an aggressive sales mindset.Collaborate with clients...

  • Director – "Aftermarket/Services" Solution Leader

    1 week ago

    Bengaluru, Karnataka, India Cyient Full time

    Responsibilities: Liaise with sales to drive solution sales, IP positioning and contribute towards owning the- target numbers of the unit. Must be techno-functional in experience. Be able to run the client conversations independently, recommend, build, and deploy solutions to the business challenges and have an aggressive sales mindset. Collaborate with...

  • Aftermarket Services Representative

    3 weeks ago

    Bengaluru, India Caterpillar Full time

    **Career Area**:Marketing / Sales / Product Support**: Your Work Shapes the World Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. When...

  • Aftermarket Buyer Mission

    1 week ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    About Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...

  • Aftermarket Services Representative

    3 weeks ago

    Bengaluru, India Caterpillar Full time

    **Career Area**:Marketing / Sales / Product Support**: Formatting: - Arial Narrow font, 10 pt. Single Spaced. - Short sentences - use concise & simple language free of acronyms - Consider how it would look on mobile (break sections up to make them easier to consume) - Recruiters may need to do additional formatting once the text is loaded Your Work Shapes...

  • Regional Aftermarket Technologist

    2 months ago

    Bengaluru, India SPX FLOW Full time

    SPX FLOW is a premier provider of innovative process solutions, delivering high-value technology, service and support to leading nutrition, health and industrial businesses around the globe. Our unique expertise spans generations and engineering disciplines, allowing us to solve complex challenges and create scalable solutions that meet the strategic...

  • Regional Aftermarket Technologist

    3 weeks ago

    Bengaluru, India SPX FLOW Full time

    SPX FLOW is a premier provider of innovative process solutions, delivering high-value technology, service and support to leading nutrition, health and industrial businesses around the globe. Our unique expertise spans generations and engineering disciplines, allowing us to solve complex challenges and create scalable solutions that meet the strategic...

  • Aftermarket Services Representative

    12 hours ago

    Bengaluru, India Caterpillar Full time

    Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...

  • Aftermarket Services Representative

    1 week ago

    Bengaluru, Karnataka, India Caterpillar Full time

    Career Area:Marketing / Sales / Product Support**:Formatting: Arial Narrow font, 10 pt. Single Spaced. Short sentences use concise & simple language free of acronyms Consider how it would look on mobile (break sections up to make them easier to consume) Recruiters may need to do additional formatting once the text is loadedYour Work Shapes the WorldWhether...

  • Aftermarket Services Representative

    1 week ago

    Bengaluru, Karnataka, India Caterpillar Full time

    **Career Area**: Sales **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...

  • Retail Aftermarket Services Representative

    4 weeks ago

    Bengaluru, India Caterpillar Full time

    **Career Area**:Marketing / Sales / Product Support**: **Your Work Shapes the World** Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the...

  • Sem Aftermarket Services Representative

    1 week ago

    Bengaluru, Karnataka, India Caterpillar Full time

    **Career Area**: Sales **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...

  • Aftermarket Sales Representative

    3 weeks ago

    Bengaluru, India Caterpillar Full time

    **Career Area**:Marketing / Sales / Product Support**: **Aftermarket Sales Representative - Bangalore - India** **Your Work Shapes the World** Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in...

  • Solution Lead

    4 weeks ago

    Bengaluru, India Cyient Full time

    Responsibilities: Liaise with sales to drive solution sales, IP positioning and contribute towards owning the target numbers of the unit. Must be techno-functional in experience. Be able to run the client conversations independently, recommend, build, and deploy solutions to the business challenges and have an aggressive sales mindset. Collaborate with...

  • Aftermarket Spares

    1 week ago

    Bengaluru, Karnataka, India Smiths Detection Full time

    About Us Smiths Detection , part of Smiths Group , is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant minds globally contributing for over 40 years at the frontline which...

  • Aftermarket Field Data Analyst

    1 week ago

    Bengaluru, Karnataka, India Raytheon Technologies Full time

    Unspecified Job Title: Associate Engineer Aftermarket Field Data Analyst Basic Qualifications: B.E / B. Tech in Aeronautical Engineering/Mechanical Engineering with 1-3 years of experience.Knowledge on ATA Chapters (21- Environment Control, 24- Electrical Power, 27-Flight Controls, 28-Fuel, 29- Hydraulic Power, 32-Landing Gear, 33- Lights,...