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Branch Manager | Branch Banking

2 months ago

surat, India Waytogo Consultants Full time
  • Ensure the smooth and efficient day-to-day operations of the branch.
  • Monitor branch financial activities, including cash flow, deposits, loans, and other transactions.
  • Ensure compliance with all banking regulations, policies, and procedures.
  • Oversee branch audits and ensure all operational risk management measures are in place.
  • Develop and maintain strong relationships with customers to meet their financial needs.
  • Resolve customer complaints and inquiries in a timely and professional manner.
  • Promote and deliver excellent customer service through staff training and direct interaction.
  • Drive branch growth by setting sales targets and leading the team to achieve them.
  • Identify opportunities to expand the bank’s customer base through new account acquisition, loans, and cross-selling products.
  • Collaborate with other departments (such as marketing) to execute local promotions and campaigns.