French - Customer Support- Non Voice

3 weeks ago

Kollam, India CONNECTING 2 WORK Full time

Job Description

Answer inbound chat, covering a full range of Clients products and services including obtaining all information necessary for resolution.

Be knowledgeable of all Client marketing initiatives and effectively communicate promotions to customers. All other duties as assigned Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Offer alternative solutions where appropriate with the objective of retaining customers and client's business; Follow up and make scheduled callbacks to customers where necessary;

Job Qualifications:

Effective French oral & writing communication skills. Excellent customer service skills and great enthusiasm for helping customers Must be able to prioritize and complete all job duty requirements Must be able to adhere to schedule changes based on department and/or business Must be an energetic self-starter with the ability to work both independently and within a team Excellent time management skills, attention to detail and the ability to multi task. Competent in MS office and web browser environments Ability to continually display positive attitude. Stay current with system information, changes and updates

  • French – Customer Support- Non Voice

    2 weeks ago

    Kollam, India CONNECTING 2 WORK Full time

    Job Description  Answer inbound chat, covering a full range of Clients products and services including obtaining all information necessary for resolution. Be knowledgeable of all Client marketing initiatives and effectively communicate promotions to customers. All other duties as assigned Follow standard processes and procedures; Identify and escalate...

  • French – Customer Support- Non Voice

    3 weeks ago

    Kollam, India CONNECTING 2 WORK Full time

    Job Description  Answer inbound chat, covering a full range of Clients products and services including obtaining all information necessary for resolution. Be knowledgeable of all Client marketing initiatives and effectively communicate promotions to customers. All other duties as assigned Follow standard processes and procedures; Identify and...

  • Chat Support Executive

    1 day ago

    Kollam, India LivePro Customer Service Pvt. Ltd. Full time

    LIVE PRO CUSTOMER SERVICE PRIVATE LIMITED We are seeking energetic and enthusiastic business executives to join our amazing team! You will be responsible for helping US / Canadian customers by providing assistance. Proficiency in English is mandatory. Training will be provided. Attractive Salary package, perks, performance-wise bonus package, friendly...

  • French Teacher

    5 days ago

    Kollam, India An Educational Trust in Kollam, Kerala Full time

    Assessing the capabilities of the students and developing appropriate lesson plans and curricula. - Pronouncing words and phrases and explaining their meanings to students. - Conducting research to develop appropriate learning materials, language games, and other teaching aids. - Using both in-class activities and online resources and platforms to create a...

  • Head of Sales

    2 weeks ago

    Kollam, India Indo-French Chamber of Commerce & Industry (IFCCI) Full time

    Head of Sales – India SubcontinentLocation: India (Remote)Company Profile: For IFCCI's Client - A French origin multinational software company Job Role: We are looking for a highly motivated hunter Sales Head to accelerate our growth across the India sub-continent (India, Bangladesh, Sri Lanka, Nepal, etc.). This is a remote position with significant...

  • Customer Experience Associate

    4 weeks ago

    Kollam, India Beem Full time

    Who we are: We are reimagining financial products as consumer products, like Spotify or Netflix or Dropbox, making money and tools/services to manage it, available for simple monthly subscription fee so you can stream, share, sync it across accounts, devices, funding instruments, friends or family . Our mission is to help our users demystify their finances,...

  • Online Sales

    7 days ago

    Kollam, India Suluz Orchids Full time

    Suluz Orchids is one of India’s leading premium orchid nurseries, known for delivering exotic, handpicked orchid plants with exceptional customer care. We are expanding our team to include a friendly, reliable, and sales-focused **Online Sales & Customer Support Agent** to handle customer interactions and help grow our online sales. **Key...

  • Customer Support Female Malayalam

    2 weeks ago

    Kollam, India Insure Full time

    Modifying sales pitches in response to customer demand Acquiring and retaining contact information databases Put forward suggestions in accordance with the requirements of the consumer Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action **Salary**: ₹10,000.00 per...

  • Cashier- F&b

    2 weeks ago

    Kollam, India Professional Hospitality & Support Services Full time

    The F&B Cashier is responsible for efficiently handling all cash and card transactions at the hospital canteen, maintaining accurate financial records, and ensuring excellent customer service for patients, hospital staff, and visitors. **Key Responsibilities**: - **Cashiering & POS Operations**: - Operate the Point-of-Sale (POS) system accurately and...

  • Customer Executive

    2 weeks ago

    Kollam, India Life Pharmacy Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...