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Regional Sales Manager
3 days ago
Educational Qualification:Graduate and MBA
in Sales/ MarketingExperience:15 – 20 yearsAny additional requirement:
Purpose of the Position (Job Summary)The purpose of this position is to drive sales in the specific sub-region to meet AOP targets by implementing trade promotions, ensuring stock availability, distributor expansion, etc.Key Roles and ResponsibilitiesFinancialSales strategy:
Design & execute sales strategies defined for each sub-category and state to ensure month-on-month achievement of sales target (value and volume). The RSM is responsible for overall sales in his assigned territory.New product launches
: Ensure revenue from sales of new products as per AOP targetDistributor expansion:
Drive incremental revenue from distribution expansionCustomer OrientationDistributor calls:
Conduct calls as per the agreed plan with each distributor. Review call cycle, reporting (weekly) on calls made and stock ordered for the teamDistributor management:
Build and maintain distributor relationships to grow regional salesMarketing:
Work closely with distributors to develop & execute annual plan for promotions, advertising campaigns and retailer meets; Coordinate with the Marketing team to ensure that distributors are fully aware of and support planned promotionsMerchandising:
Provide merchandising assistance (i.e., through point of sale material, brochures, etc.) and advice to distributors in order to maximise salesDistributor investments:
Ensure distributors have appropriate investments to cater to market needs (stock levels, credit, salesmen, etc.)Complaints management:
Resolve product issues (such as recurring faults) at distributor level, arranging credits, replacement stock as required and providing feedback to Brand Managers for recurring issues; Ensure timely settlement of distributor issues like pending schemes/ discounts/ reversal of debit note, etc.Product intelligence:
Provide support to develop products as per region's demandsException approvals:
Authorise and allocate transit damage rebates and credits effectively and within Company guidelines in order to maintain a positive relationship with distributors and maximise profitability. Report any exceptions to the Regional ManagerMarket metrics:
Track distributor order fulfilment of demand generated from Retailers by the field forceCompetitor benchmarking:
Benchmark market/ competitor best practices through ASMs & derive actionable recommendations from the sameDistributor appointment:
Scouting and appointing new distributors as per defined normsDistributor onboarding:
Ensuring distributor gets all relevant post appointment supportDistributor exclusivity:
Ensuring adherence of exclusivity to Relaxo by designated exclusive distributorsPeople OrientationMarket expansion:
Motivate & lead ASMs & SOs to establish coverage, distribution and display objectives to meet Sales targetsTargets:
Cascade targets for team & provide necessary support such as coaching, feedback, training & development to meet targetsTrainings:
Provide inputs
on training needs for the team to Regional Manager/ HRRecruitment:
Recruit and develop team members. Support HR in creation of a talent pipeline to ensure business continuity in case of attritionMentorship and supervision:
Mentoring, coaching and supervising the work of ASMsInternal Business ProcessSales planning:
Overseeing creation of monthly/ weekly/ daily distributor-wise, sub category-wise sales plan for the monthCollections:
Track & minimize average outstanding at end of each month as a % of month's salesBalanced billing:
Improve sales billing phasing to reduce month end skewChannel partner engagement:
Drive distributor/ retailer engagement and scale up efforts to increase number of participating distributors/ retailersMarket working plan adherence:
Ensure adherence to market working plan for self & team. Report regularly to Regional ManagerDistributor quality tracking:
Review quality of distribution by tracking the range of articles billed out of the identified focus articles and target fulfilmentScheme success
: Maximizing enrolment into trade schemesStock availability:
Ensure improvement in article wise stock availabilityProcess sanctity:
Ensure adherence to key sales processesDistributor-retailer mapping:
Prepare territory-wise distributor to retailer mapping records and ensuring adherenceSales forecasting:
Provide inputs to Regional Manager for accurate & timely sales forecastsReviews:
Conduct and attend timely reviews as per sales governance modelDocumentation from distributors:
Collect no pending issue letter from distributors on quarterly basisCompetenciesTechnical/ FunctionalBehavioralSales planningBTL implementationDistributor management/ engagementProduct knowledge
Customer FocusCollaborationAdaptabilityResult orientationExecution excellenceKey Result AreasQuantitativeQualitative% Target achievement on AOP for the sub-region% revenue contribution from NPDsAverage outstanding at end of each month as % of month's salesIncremental revenue from distribution expansion(Billing in last 3 days/Total Billing) averaged over four quartersAttrition# of participating distributors/ retailers in promotions/ engagement programs% adherence to monthly market working plan (self & team)% Improvement in forecast accuracySalesforce effectivenessDistributor coverage expansionOn time target cascade for teamKey Stakeholder ManagementInternalExternalMarketing/ Brand teamNPDProduction Planning & LogisticsSales Support
DistributorsRetailers
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